Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27348 reviews
(27,348 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installation service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. No regrets!! The installation was fast and professional
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivered
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had Best Buy install the new refrigerator that we purchased. They did a good job. They were professional and took precautions during the pandemic.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It went flawlessly. From removing my old beast to installing. Guys couldn't have been nicer or more efficient.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Life made easier
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life made easier with this service. Installation was quick, the techs were professional and courtesy.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
our new refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very professional and new exactly what they were doing and were very informative regarding the new refrigerator
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install guy’s were great. Everything was connected and set up very well.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 4 out of 5 stars
Simple Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was simple since I already had an existing waterline from my previous refrigerator.
I would recommend this to a friend Rated 5 out of 5 stars
Great Installation Job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team was very careful in unpacking the refrigerator and in bringing it into the house. The connected the water line and tested it to make sure there were no leaks and was working correctly. They also made sure to remove all tape and wrappings as well making sure that all the various trays were properly installed. The technician also ran through the features and what to expect in the refrigerator operation during the first 24 hours.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just good keep it up shipping took long time thanks
I would recommend this to a friendRated 3 out of 5 stars
Outside subcontractor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy subcontracts this work out. Workers arrived and then could not find where the current water line came through from the old fridge, as they were looking about 8 ft away from the basement looking up to the floor. They pulled on my copper line and broke it and did not realize it. Later after hooking it up it leaked and we did not discover this until about 4 hours later. Now, the two workers were very nice and we of course tipped them after completing the work. They did not go over how to operate the Fridge. That would be a nice thing to have for someone to demonstrate all of the features and to help hook up the smart wifi settings as a car dealer does when purchasing a brand new car. We purchased all new appliances and they were supposed to install the gas range and double wall oven as well and we cancelled those installations and waiting to get a refund on those two as we had our kitchen contractor install them instead.
No, I would not recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Good job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and reliable everything done in 15 minutes. Deliverymen insisted me to inspect fridge and ask any questions before they left.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Nice installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They arrived as expected and installed on a timely manner. They cleaned up accordingly.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
steel braided line
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was very fast hooking this up, and is was ready to go.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Very Happy With Purchase and installation!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect secondary refrigerator for all our extra needs!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installation went very well!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation went very well. The people who installed the refrigerator are knowledgeable. They are friendly and easy to talk to.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Tools
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install the refrigerator line long as you have the correct tolls
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Freezer install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys did a good job hauling away the old freezer and bringing in the new one. No problems.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
I Love My Whirlpool Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Whirlpool Refrigerator. Your delivery staff were great. Courteous and very knowledgeable with the installation.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
It does the job.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It Does The Job.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Whirlpool refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was quick and easy! They made sure that everything was installed and set up properly before leaving!
I would recommend this to a friend
