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Customer reviews

Rating 4.3 out of 5 stars with 27348 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 27,348 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Install Team

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was great, good communication, and completed with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great install service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and install service was great. They brought the fridge in with a strap so they didn't have to roll it on our wood floor. Nice work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was amazing and took the time to explain how to use the fridge after they installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they had to unpack,plug in,add handles. didn't take long at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th installation went perfectly. Installers were professional and prompt.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Team was AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, on time, respectful and really went above and beyond to make sure my fridge got in there with no issues. Fridge is pretty great too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worry Free Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of Samsung refrigerator was done by Geek Squad Professional. Was on time, efficient and neat. Absolutely no problems. Explained the product and paperwork. We were very happy with his service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Shreyas Desai

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was excellent and they did a fabulous job to install the Fridge

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Freezer Installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a simple install. Moved old freezer to garage. Unpacked and moved new freezer into place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pantry Mgr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I manage a food pantry and in the last 4 yrs. We have replaced 4 of our old freezers for 4 of these freezer/refrigerators. They are AWSOME! With a push of a button we can change one from freezer to refridge when needed. We have 1 more old freezer that we plan on replacing with our 5th of these!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No complaints.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with no leaks. Love having cold water ready to use in autofill water pitcher in door. Ice maker provides plenty of ice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed bag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and move into house went great and unit works well. However, installers did not install the 2 front feet that level the unit and stop it from rolling when the door is opened. When I read the installation instructions, these feet were apparently separately packed in the box and the installers took all the packing material with them, likely including those parts, so we didn't even have them to install ourselves. Nice guys but I wish they had read the instructions. Now have to hold the freezer bottom with our feet to prevent it from rolling into us every time we open it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Tools

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tools made the installations a lot easier to install

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Good job!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a washer and refrigerator through best buy, had them deliver and install. It was quick and easy, they did everything

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent no frills high volume refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent large volume refrigerator. Easy and solid icemaker. No extra bells and whistles which could degrade over the years!

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Great choice when I am not able to do it myself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am handicapped so I am unable to do a lot of things. Having Best Buy hook up water line to the ice machine was a good solution. The technician had the water line installed in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was on time, did a great job, went over the use of my refrigerator. I was very pleased with them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful. They helped us to remove the old fridge and put the new one in a right place.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done professionally and all the connections were completed quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Called before they arrived and very friendly.

    I would recommend this to a friend