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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 27,392 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator has been installed very professionally. Installation guy made big scratch on my new floor but its okay.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great all-pro installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. All pro. Courteous, clean, and efficient. Explained everything. Cleaned up and left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation Was a Snap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation was flawless, easy and fast. Our refrigerator was ready to use in minutes. Very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eli & Ortiz were great. The quick and efficient taking away our old refrigerator and setup up our new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees assisted my elderly parents as we purchased a fridge for them as a gift. Service was good and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new refrigerator. It is the perfect size and looks great where we put it. So far no problems

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Installation is worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big refrigerator. Installers handled with care. Had to remove and replace doors. Excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter's new refrigerator was installed and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly! Because i receive the product on time and everthing was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivery staff delivered my new high tech Samsung refrigerator without a scratch. And they carefully installed the water pipe to the fridge. It works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who knows. o_0

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review of a water line my house already has so you don’t have to worry about doing one yourself. Or saying I need to purchase more hose kits. In the end I have a water line hose that was already waiting to be connected that I had to cut the main water valve off to my house and then go cut it on myself because the cut off valve was behind the dishwasher! Good thing I know where the main valve is, lol! So this review is weird cause I have no idea what to say! We had a water line already there! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because my back door wasn't large enough, the installers had to come through my front door to remove my old French-door refrigerator and install my new side-by-side refrigerator. I have a storm door. Rather than taking a chance, they disconnected the closer on the storm door and actually removed my 8' tall front door in order to accomplish their tasks. They were in and out within an hour. Very neat and tidy as well as efficient. BTW, I have wood floors and, as I expected, not a mark.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator seems to be pretty good. Had a hard time with installation and no water line was hooked up after I told them I had no previous water to refrigerator. Bought the water line hook up kit. Installers brought fridge in and left water line. Not sure if I can return kit. Not going to pay for a plumber to come out at their cost to put in water line.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good equipment. It was easy to use, had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    freezer chest installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were super friendly, worked quickly, and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation could not have gone any smoother. Great guys.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very knowledgeable and courteous. They did the work quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jackson and his partner were very careful and considerate in our home and did a great job installing our new Samsung refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I used to buy appliances and traditional home improvement stores. The home installation service was sub par. Then, I became introduced to the luxury version of home installation services, which is the Geek Squad. The service, personal attention, education, and knowledge that is received from the Geek Squad technicians is hands down the best their is out there. I highly recommend them on every level

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE side by side refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement of the one that went out & the Best Buy employees were awesome & helpful.

    I would recommend this to a friend