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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27348 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 27,348 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time and professional. No damage to anything and everything seems to be working properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator seems to be pretty good. Had a hard time with installation and no water line was hooked up after I told them I had no previous water to refrigerator. Bought the water line hook up kit. Installers brought fridge in and left water line. Not sure if I can return kit. Not going to pay for a plumber to come out at their cost to put in water line.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Long wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were two hours past their delivery time but have not had issues with installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great, courteous service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two delivery people were amazing. They took the time to take the doors off in order to get it in and were very professional overall. The hookup was simple and went without a hitch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in did there job in a timely manner great job.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    21 CUBIC FT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. the price was with in range . The fridge fits the space perfectly. i would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator installers were good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the team that installed my refrigerator. They were careful and tried to do a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Dad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy installation got the right tools and installed it in a matter of time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    it good I works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is good this was brought by sales tech with fridge he very good and this working with the fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went perfectly. Nice, knowledgeable personal.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    My Fiance did it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased our 1st home the existing refrigerator did not have a water line, my fiance was able to run the line and hook it up himself. I was so impressed lol. Hook up fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery of new refrigerator. The delivery was very professional. They were super nice, cleaned up after and courtesy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints with refrigerator and happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very careful with setup and install. Took necessary steps to avoid damaging the appliance, door openings and walls. Made decision to purchase from Best Buy based on delivery and install reputation . Sales associate was extremely helpful also.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast service and friendly installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of fridge to my existing water lines was fast, friendly and professional. I would highly recommend the geek squad installation of a fridge to existing water lines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, delivery and installation by two delivery technicians. Arrived on time, removed refrigerator being returned, unpacked and assembled handles and interior on new replacement refrigerator, carried it into the home using functional web-type lifting and carrying belts, installed water tubing and started-up unit. Lastly gave recommendations for initial use including when to put in waiting food and proper flushing for water and ice. Very professional team.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys didn't remove the plastic covers and didn't level the refrigerator they said it was my floor and i found the leveling pieces in the installation box after they left

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    homeowner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery. Efficient and friendly technician.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick and Efficient Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Efficient Installation. The installation guys was knowledge and had a friendly attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, courteous and clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery, They got everything in quick. Very friendly and left me ready to fill the fridge up.

    I would recommend this to a friend