Customer Ratings & Reviews

Very professional and courteous. We’re on time and set it up quickly

It could have been 5 stars, but I needed to call a plumber to fix the water coupling going to the refrigerator. The coupling was either damaged when it was disconnected or reconnected by the installers. Installers also didn't remove two plastic surface protectors on the inside of the refrigerator. Can't complain much about that, though -- I did not see it for a full two weeks later. Removed it myself.

Excellent delivery and service. New frig was carefully unpacked, brought into residence, put in place and connected to water line.

Excellent installation of my frig. Had to remove doors. Those men knew exactly what to do.

Freezer is great. Better than I had expected it to be. But, installation team not great. A team came back to install wheels under the freezer but only 1 wheel was installed. It needs all four wheels installed so the freezer can be moved by one person when necessary. Another team has to visit to install 3 more wheels.

The guys did a very good job with the installation. However, nobody mentioned that the door needs a wide opening due to it ability to hold gallon jugs. Problem is the existing molding prevents the door opening very wide. Have to get a carpenter to provide some relief. But, as I said, the guys did the best theu could.

The Best Buy delivery and installers were very clean and professional. They did a great job

Perfect tools to get the job done Fit my appliances just right

Both were friendly and fast. Our entrance door caused them to remove both refrigerator door handles. They were very careful and left the house as clean as they found it. Good job !

No issues with the installation of this appliance at all

Extremely professional and helpful! Friendly and thorough. Went above and beyond

The delivery men were great. They were very professional and they made the installation look easy. They gave me a time, and they were there exactly when they said.

After first installer damaged the refrigerator, a new refrigerator was delivered by a new installer. Install was fine. No problems.

They had to disconnect my existing water line from the old fridge - I didn't know I had to....so that was nice

The installer that came to our house was extremely helpful in getting our water line connected even though our line was apparently old and none conventional. Very pleased.

They un boxed it, put it in place without any dents!!

I was very pleased with the delivery and set up. The only thing they didn’t do was level it.

we love our new Samsung stove. I is easy to use and looks great too. the five top burners are really helpful too

Hook-up was very easy, except that the website said that the ice maker would be hooked up to the existing valve, but the installers would not make the hook-up because we did not purchase a new water hose. The old line was in good shape and less than 3 years old. I ended up making the connection myself. It took 30 seconds. Not a big deal, but just surprising.

Installers did a great job installing our new fridge and water line.