Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 27,392 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    The correct tools make installation a breeze

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The correct tools make installation a breeze I have no problem installing Even someone with no skills would have no problem

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick and painless

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in wasted no time getting the v old fridge out of the way getting the fridge set up and installed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job. Don’t know what else I can say.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effortlessly set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered and set up my Fridgidaire Gallery side by side refrigerator to and existing water line. The did so quickly and professionally. They also set up the temperatures and installed the filter. They made sure I understood what they had done and what to do for the water, but I missed out on getting instructions on how to access the filter. I wish the guy had shown me. Otherwise, the review would have been 5 stars!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn’t completely set up the refrigerator

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not remove all the stickers and tape from the inside of the refrigerator. They did not explain any kind of features or details regarding the operation of the refrigerator. They seem to be in a big hurry. Even though I gave them a tip to make sure everything was correct.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator Installation/Haul Away Old Unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had installation done, but did not require ice maker or water hook up. Delivery was efficient, personnel knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super amazing work. Professional and personable!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation of Stove & Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge thanks to the install team for being so knowledgeable about the appliances and taking the time to ensure that they fit properly & worked as they should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't believe that one man could install our refrigerator alone and do such a great and fast job of it. He was very personable and efficient. I couldn't ask for better service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely nice and had no damage. Everything is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. It working very good. I might buy another one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good work

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job with installation. Happy with service

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deliveryman who brought the refrigerator also did the installation. I don't expect much, just quick service and he finished the refrigerator in 10 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Insignia

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has been amazing. Smaller than our previous, but also has different space that allows for different coverage. The freezer being a pull out freezer has made the use of it incredible. One of the better purchases I've made. Devin did a great job assisting us with this purchase as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Agents were fast and professional

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appliance installers (geek squad) were fast clean and professional got the job done asap and didn’t leave any packaging laying around!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    fridge

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the fridge, big enough for one person, love the bottom freezer. I do have the water hooked up so it makes great ice cubes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a refrigerator from BEST BUY and I was totally pleased with the product, sell (on line) and delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cannot be Best Buy geek squad and prices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A plus Best Buy has the best team and products I’m very pleased with everything

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 2 out of 5 stars

    No installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that arrived were polite. They did unpack the new refrigerator, and hauled away the old one That is about it. They did not move it into the house. The water line was still connected to the old fridge, so they left it. They said it had no shut off. Turns out the valve was a couple inches inside the crawlspace access, (line to fridge comes out of the middle of the floor) but they never looked. I had to pay someone else to look, and to help me swap the refrigerators. He found the valve within 2 mins. I had to help get the old fridge out and the new one in as he was by himself. I have a bad back. Had to reverse the door myself, too This was not a good experience, and cost way more than it should have.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was installed by Best Buy delivery guys, it has been working fine, so far no isues

    I would recommend this to a friend