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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27348 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 27,348 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent representatives who carefully installed my refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Tech installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek swap installed a new fridge. I’m out and done quickly and properly. Overall very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it great the workers was wonderful I have already told my family and friends they need to get as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hook-up was very easy, except that the website said that the ice maker would be hooked up to the existing valve, but the installers would not make the hook-up because we did not purchase a new water hose. The old line was in good shape and less than 3 years old. I ended up making the connection myself. It took 30 seconds. Not a big deal, but just surprising.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Receiving my Kitchen Aid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done on a timely basis by professional installers who were polite and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that arrived went straight to work. Cam in, accessed the project, went to retrieve the necessary tools, and in a matter of minutes they were done. Great job guys!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were polite and efficient. They arrived on time and and were done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy delivery peeps are tops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys who installed my new fridge and hauled away my old fridge were awesome. I have actually had positive experiences with other appliance deliveries from Best Buy (washer and dryer) and this was no different! They are knowledgeable about the product and very personable. It is SO WORTH IT to have this service! Saves hauling both your old and new appliances in and out of your house and there's no way we could have done this as well or quickly as them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job connecting my new fridge! They were in and out in about 15- 20 minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pro Pros

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy pros were quick and efficient. No issues, and they removed our old fridge as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worker bees.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two delivery people came, they knew what they were doing. Without a single problem, they took it to the basement. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional with excellent service. Item was carefully delivered and installed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed the gas range ourselves. Delivery was on time and all products were issue-free.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PRODUCT VERY GOOD AS ESPECTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST I HAVE EVER HAD IN MY HOME. THE PRODUCTHAS TODATE MEET ALL MY EXPETATION AND MORE. THE INSTALER NOT ONLY INSTALL BUT PROVIDE EXCELENT INSTUTION ON HOW TO MAINTAIN THE REFIGH.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came on time. Finished installing the refrigerator in less than 30 minutes. Very efficient and organized.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation had no problem. Hook up went perfectly in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use this service. It pays to get it. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job getting it in and ready to use. Guys explained everything. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker line installers had no problems connecting to the water line. I had a plumber come and install a new connection before my new refrigerator came.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best delivery gentleman we’ve ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman that delivered our frig the best!. They are kind very respectful,very hard workers. But most of all they made sure to show us everything about the frig,made sure there were no dent’s and took extra care with our furniture and floors!!.. Great guys$$

    I would recommend this to a friend