Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Quick n' Easy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was really happy with the installers speed and efficiency when installing this. Not much more to say other than the fact that they did a good job.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Great water line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big and spacious refrigerator glass shelves drawer slide side to side
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ms watson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product would buy it again, love to purchase items at Best Buy!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Really Good!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item worked perfectly!!!! Thanks for the service!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good Install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were very good , putting in the new one and taking the old one out .
I would recommend this to a friend Rated 5 out of 5 stars
A great representative of the Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The men who delivered my refrigerator were so very polite . He showed me all the ines and outs of the unit. He replaced everything he needed to move back to it's original place. They kept their masks and foot covers on the entire time. Left by saying if I had any questions or problems to please call them. Also said he would call the next day to check if I was satisfied with the ice maker. A real asset to the Geek Squad. He would make a wonderful salesman.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Refrigerator Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery men removed my old refrigerator and placed it in my garage. They installed the new one within minutes. They made no mess and were very professional men.
I would recommend this to a friend Rated 5 out of 5 stars
The best delivery gentleman we’ve ever had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentleman that delivered our frig the best!. They are kind very respectful,very hard workers. But most of all they made sure to show us everything about the frig,made sure there were no dent’s and took extra care with our furniture and floors!!.. Great guys$$
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent installation !Quick and efficient service.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Buy rocks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time and installed by professionals Instructions were explained
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 1 out of 5 stars
Possibly The Worst Installation I've Ever Had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A complete disaster from the minute I placed the order until I had to perform the installation myself. The refridgerator was in stock when I ordered it but had to wait a month for installation because the included ice maker was not in stock. I told Best Buy to just install the fridge and then I would install the icemaker when it came in. Nope. It had to be done at the same time. Best Buy also required me to purchase a separate stainless steel flexible tubing line that was required with the purchase. A month later my installation time was a range of 12 hours. I'm not taking off of work for a full day so my father-in-law waited and was there for installation. I came home to find they reused the 15 year old plastic tubing line for the water line and never even opened the stainless steel line package and then never even opened or installed the ice maker either. They were both sitting on the counter next to the fridge unopened. I had to pull the fridge and redo the entire installation, including the ice maker with the new line. I found the old plastic line was "kinked" and would not allow water through so the water dispensor obviously was not working. Terrible unprofessional work and I cannot believe I actually paid Best Buy to install my refridgerator when I had to redo the entire procedure correctly and by myself. Pretty much was get in, throw in the fridge, do the worst job, and get out of there in minutes and onto the next job. I'd never let Best Buy install another appliance in my house.
No, I would not recommend this to a friend - Pros mentioned:Water line connection
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best buy service techs did a great job in connecting my waterline to my new frig. They were fast and efficient. In and out of my house within 20 minutes.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge delivery and installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The techs who delivered and connected my fridge were excellent.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent delivery and installation!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was done as we requested and team was very careful.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Awesome Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tech both are amazing installers delivered carefully and professional
I would recommend this to a friend Rated 5 out of 5 stars
Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team let me know twice their time of arrival. They were prompt and friendly. All packaging was removed and the unit was inspected for functioning cold. They demonstrated operation procedures quite well. All packaging was removed and the site was left clean. They asked if I had any further questions but they had already gave much instruction. Great job!!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
great buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good buy good price works great i would recommend to friends i will buy again over all i am very happy with this purchase
I would recommend this to a friend - Pros mentioned:Water line connection
Rated 4 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instyallation of water line went smoothly. Took a while to balance the refrigerator
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Service ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hook up was done correctly without any problem.
I would recommend this to a friend - Pros mentioned:Water line connection
Rated 5 out of 5 stars
Fast, easy and free!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered new appliances, and installation of the water line on the refrigerator was free. So I took advantage and let them do it, all was good!
I would recommend this to a friend
