Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27349 reviews
(27,349 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation speed
Rated 5 out of 5 stars
trouble-free install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers arrived on time and quidkly installed the fridge
I would recommend this to a friend Rated 3 out of 5 stars
Fridge dented scuffed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with my fridge but not happy with the fact the it's a new fridge with a dent and scuffs from and center in the doors. Can't ignore it or creatively cover it. Keep feeling dumb that I paid big money for a brand new fridge and got a scratch and dent fridge.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good fridge and service.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
I would recommend this to a friend - Cons mentioned:Door alignment
Rated 3 out of 5 stars
Kitchenaid side-by-side fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one they delivered was leaking from the bottom. They brought us a new one which works fine, but the doors are very uneven. Don’t know if this is an installation or manufacturer error.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works like it's supposed to
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought a new refrigerator and the product was needed to attach to my existing water line. It worked as intended.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Frig delivery/install was seamless
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator install was problem free and we love the new frog.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were nice and good at their job. Installation was quick and appeared to be easy.
I would recommend this to a friend Rated 5 out of 5 stars
Homeowner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wyatt and his co-worker did an excellent job. I would use them again and would highly recommend them to anyone.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Andrew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect installation and delivery very professional
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Install
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was great overall, had a great experience.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Good service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team was Prompt with communication and timing. Got the job done in no time.
I would recommend this to a friend Rated 4 out of 5 stars
Refrigerator delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a good job delivering my new refrigerator we’re not able to hook up the waterline and as per my instructions to remove old refrigerator when I purchased the new one they said they could only do it for an additional $40 :(
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Excellent delivery and installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent delivery. Arrived on time and the installation was fast.
I would recommend this to a friend Rated 5 out of 5 stars
Great service!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who installed my fridge and hauled away my old fridge were very professional and friendly. They arrived on time and had the whole process completed in a very timely fashion. They were also very delicate with my new fridge and ensured to not dent or ding the face side of my stainless steel fridge. The process was stress-free and I will continue to only purchase all my appliances from Best Buy because they have the best customer service and price around.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
On time and careful workers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came on time, having notified us the night before of a two hour window, and they worked quickly and carefully. Very polite and professional team.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Family loves the new kitchen set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went great from beginning to end. Thank you.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Install of New Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers knew what they were doing and were very professional in the tasl.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 3 out of 5 stars
The Humming Refeidgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cools well. But there is a humming or low ringing sound that I think is coming from the motor that drives me crazy. Considered asking BB to have someone come out, but...
No, I would not recommend this to a friend - Pros mentioned:Water line connection
Rated 5 out of 5 stars
The delivery people were experienced.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They leveled the refrigerator and connected my copper water line to the refrigerator. I am very happy with the entire purchase, delivery and installation.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Good installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew was very fast and good at their job. It was only minutes.
I would recommend this to a friend