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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 27,392 reviews
  • Rated 5 out of 5 stars

    They deserve a raise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received the package. The two giant and well built gentleman who brought the package over, went over and beyond to get the refrigerator where i wanted. They are friendly, professional and proficient worker. If its upto me, i would give them a raise because of there work ethic. They are treasures for any industry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge Headache

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not told prior to install that the installers were not allowed to connect the water line if the shut off valve is behind a wall or under the floor, i.e. basement. So, they used the existing line, and didn't leave the waterline kit I had to buy with the fridge. Also, a tray for the freezer was either not installed or was missing. They did not test to see if the water dispenser worked before leaving, and it appears it is defective. We tried all recommended steps to get the water dispenser to work, but nothing more than drips. Best Buy is working with us to replace the fridge, but the date for replacement has been pushed out to Aug 8 (6 weeks after initial purchase of 6/23, initial delivery of 7/6).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had great service with Best Buy installations and the trend continued with our fridge. On time, courteous,informative, and professional work.

    I would recommend this to a friend
  • Cons mentioned:
    Physical damage

    Rated 5 out of 5 stars

    Refrigerator installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one showed up dented. No big deal they took it back and had a new one here same week

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    On time and accurate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional work and on time. No issues during installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    was straight forward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was straight forward showed all the steps and gave good overview

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job with installation during pandemic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was safe and did a great job getting in and out of the house quickly and safely and installed the fridge perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great guys!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our delivery installations were perfect. Howes delivery did a fantastic job! Highly reccomend! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frig installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were good -- showed up on time, gave me advance notice, got the frig in place and hooked up quickly. Had a problem because it was about 1/8" too wide for the cabinet, so they had to help me remove the wall on one side. No fault of theirs, but they did what they could to make it fit and then we figured out a temporary solution. Thanks for working with me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yay !! I finally got my refrigerator delivered and set up ! No problems at all this time !!! There isn’t really much to set up with this refrigerator. Take it out of box and plug it in ! I do appreciate the gentlemen getting it to me and inside my house !

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Stainless steel refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy experience. The setup and install process was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, timely and professional. The crew did a great job on the installation and answered all our questions.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling, Physical damage

    Rated 2 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suppose to come like between 1-4pm calls at 8am and said I am a block away Didnt level the fridge and scratched it I am angry!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional and courtesy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a good experience with Geek Squad doing installations. Both guys were very courtesy and efficient and explain all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hannah

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. Just like I've said before.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great job on the delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys did a great job installing and giving us a rundown on the refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Te

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works perfectly amazing for the family

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Delivery guys did a great job getting this huge fridge inside my house and connecting everything quickly and efficiently. Very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review of installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Professional installers. Friendly. Good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were prompt. They were polite a courteous.

    I would recommend this to a friend