Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
stove now matches the fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great Works super Could not be happier with the stove
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Prepared Techs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy delivery team showed up on time and prepared for all install contingencies. I definitely recommend them for refrigerators.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Quick and professional
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick! Polite ! And careful. Professional installation would not have been able to do it
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ron B
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were very professional and explained operation of appliance.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was quick and easy. Installation crew was very helpful and professional.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery crew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery arrived on time, excellent service, very pleased!
I would recommend this to a friend Rated 5 out of 5 stars
Getting a fridge into a small house
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was expertly moved from the front door through the living room and dining room into the kitchen.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. No problem with it so far. It was recommended by the sales person.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did the job properly and no issues. Good service
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
No need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my case there was no water line available and it was just a matter of asking the installer to turn off that feature. Everything else works fine.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Recommend the installation service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation of our new refrigerator was quick and worry free. Would recommend this service!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Smooth and quick delivery & installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation went very smooth and quick. The delivery guys were very courteous and professional.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Refrigerator install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a quick and efficient installation. Very happy
I would recommend this to a friend Rated 3 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a follow up from our original delivery of the refrigerator. XPO was the 3rd party agency that was contracted to delivery our 4 kitchen appliances. They refused to bring the refrigerator into the house claiming it wasn’t part of the drop off service although our invoices clearly stated they were to bring it in our kitchen, unpacked so we could check for damages and to make sure it was the correct item. After several phone calls they ended up bringing it in. Btw they were 2 hours late. I installed it. Basically hooked up the water line and plugged it in. As part of the phone conversations BB scheduled a new appointment to install the refrigerator. They showed up on time and checked my installation and told me I needed a water shut off in the water line behind the refrigerator or it would void the warranty. And insisted the water line was copper although the refrigerator line that you connect to is plastic. Needless to say I was distraught over the whole ordeal.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good Job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, they didn’t have the masks and shoes wrapped! They didn’t ask but one had the masks on after they took the old refrigerator down and brought the new one up, but not the other guy! They had to take the door down to bring it in. Good job!
I would recommend this to a friendRated 4 out of 5 stars
Solid delivery
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Driver's were late based off their phone call time estimate but still within the window so no harm. Did a great job getting the fridge in my house. Quick and thorough
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
No leaks!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery/installers did a great job hooking up to existing line..needed a little adjustment and verified no leaks.2 months later still going strong.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Polite and helpful. The installation was perfect. They cleaned everything and was spotless
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
New fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job with installation. Very efficient didn't take long.
I would recommend this to a friend Rated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy professional installation - best team of delivery personnel
I would recommend this to a friend
