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Customer reviews

Rating 4.3 out of 5 stars with 27350 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 27,350 reviews
  • Rated 5 out of 5 stars

    Refrigerator install and removal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron and Marlon were great. Quick and efficient. Took care of everything and no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation of LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers did an excellent job. They were fast and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator/Freezer Installation with Existing/No

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator/Freezer Installation with Existing/No Water NEEDED QUICK INSTALL FOR FREEZER WORTH THE VALUE.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Our Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Set it up and got it working with no issues. Quick set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team does a great job of hiring people that do a great job with delivery/installation. 2 young guys delivered our appliances to our new house and wore their masks, booties and were very careful not to damage our walls, etc. They then showed us briefly how to use our appliances and asked if we had any questions. I have had them deliver appliances in the past and would never buy anywhere else because of the quality customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast delivery and setup.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were super quick and setup my Samsung Fridge in the house. The employees look like they were in a rush! They were in and out in a flash without saying too much to us. Over all they did a good job. My only minor grip is when the delivery guys installed and setup my fridge they taped the ice maker line behind the fridge but it came off. No big deal. I just neatly lined up the hose and zip tied it myself. Over all good job. No one is perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a follow up from our original delivery of the refrigerator. XPO was the 3rd party agency that was contracted to delivery our 4 kitchen appliances. They refused to bring the refrigerator into the house claiming it wasn’t part of the drop off service although our invoices clearly stated they were to bring it in our kitchen, unpacked so we could check for damages and to make sure it was the correct item. After several phone calls they ended up bringing it in. Btw they were 2 hours late. I installed it. Basically hooked up the water line and plugged it in. As part of the phone conversations BB scheduled a new appointment to install the refrigerator. They showed up on time and checked my installation and told me I needed a water shut off in the water line behind the refrigerator or it would void the warranty. And insisted the water line was copper although the refrigerator line that you connect to is plastic. Needless to say I was distraught over the whole ordeal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I totally recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an efficient and effective experience. No issues and great communication prior to delivery

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    installation

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was fast and easy. The delivery men were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth fast and hassle free service.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was well done and done without any fuss. This was despite a non standard plumbing setup in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Crew! Installed extremely quickly. They were in and out. Very kind and informative as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy, professional, quick, and accommodation installation. Made the whole process easy and enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Not a problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked it up easily. was not a problem at all. yay

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Product working great. No problem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing job. The guys that put in my fridge were very friendly and knowledgeable. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE refrigerator install went very smoothly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE refrigerator install went smoothly. Kept us informed as to arrival time. Very courteous and explained each step.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very respectful with our space and worked fast too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers seemed to know what they were doing and the install came off without a hitch. very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    smart guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer had to make correct adjustments to meet code. he was smart and answered any questions and concerns i had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my case there was no water line available and it was just a matter of asking the installer to turn off that feature. Everything else works fine.

    I would recommend this to a friend