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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 380 Showing 7,581-7,600 of 27,392 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Deliver and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. They moved the old fridge out and got the new on in, quickly. Everything works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers were on time and polite. They put a lot of effort to get the fridge into a tight space without any damage.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    They connected it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected the hose to the wall and then to the fridge. A 5 year old probably could have done it, but it was free.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy/fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery service installed the new water line and checked for leaks before leaving. It was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    DOES A GREAT JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were very professional and had it done quickly with very little disturbance to our routine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the best top notch service! Was very happy with there service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation was great, fridge up and running

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Product instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Best Buy team arrived with the delivery they installed my product so fast . Will always recommend Best Buy delivery .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very friendly professional service , as well as Insigna fridge very good product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation team. Quick and explained clearly all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just what we needed!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed! Put in place and hauled away old. Fits right!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very helpful in installing the fridge to my friend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ready to Use Installation Not True

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery contractors arrived within the window as advised. I was pleased with the move of the old to the garage. The rating is low because I had to have a neighbor come over to remove a mountain of blue tape from the inside of the new refrigerator. I told the delivery guy that I had nerve damage to my right hand and arm. He said that it did not matter because they were told not to remove anythng from the inside. I bought the refrigerator because Best Buy said "ready to use" if I paid the installation cost which I did. Will not buy anything else from Best Buy requiring installation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were finished installing my fridge in less than 10 minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech did a good job of hook up our fridge unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees were nice and quickly install the water connections. Refrigerator works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an absolutely outstanding job hooking up this Fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team installed this item! Scott and Justin did a great job!! They are nice and very efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and crew was very professional Cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with delivery and installation, plus Annie’s (Best Buy tech) dedicated attempts to get left side hinges for the refrigerator door (unavailable from manufacturer and all parts vendors for almost a year!)

    I would recommend this to a friend