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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27245 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the Refrigerator Install to Existing or No Water (Ready To Use) service, with many noting proper installation and quick service. The size, water line connection, and capacity are also appreciated by customers. However, some customers have reported issues with door alignment, leveling, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 27,245 reviews
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Refrigerator has Great Quality and Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this refrigerator! It’s a little loud when it first cooling down after installation, but then you barely hear it after that! The quality of GE is there and price is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who installed were amazing. They were quick and efficient. Incredibly kind and have nothing but nice things say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied in Batesville

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was timely and professional! The refrigerator has been working excellently with no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Rapid and trouble free, excellent experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at how quickly and smoothly this installation went. I remember, with some pain, the installation of my previous fridge (not from Best Buy) when the crew struggled getting it into the house and took a piece off my door frame. This team (Silvio and Oscar) were very professional, cheerful and upbeat. They worked totally as a team, and clearly knew what to do with my old house and the tight turn from the hallway into the kitchen did not faze them. They took the doors off my house in minutes, the doors off the old fridge in minutes, and the whole thing moved out without any trouble. I didn't watch, but they had to maneuver up and down 15 very steep stairs from the driveway up to my house and I could not believe how quickly they accomplished that. The new one came in, they peeled off the protective wrap, they connected it, arranged the inside shelves, put on the door handles, put my house doors back on, cleared away any wrappings, plastic & styrofoam, left everything totally neat, The unit cooled down in hours. It was the best experience with an installation I have ever had. I'm going to use Best Buy from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hookup/install. Guys were great very informative nice job all around

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Refrigerator install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were friendly and efficient and got right to the install. I appreciated the removal of the plastic that wraps the insider shelves as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tools for Referigrator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can with purchase and made it easy to Install my refrigerantor.always love do my purchase from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery of the Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that delivered our refrigerator was really professional. They were ready for any questions we had and were able to install our refrigerator. We had over 6 attempted deliveries with different teams, same company, horrible experience. Either the teams insisted our door frame was too small to deliver the refrigerator (despite having the same model inside the home that had been delivered through the same door frame from best buy, as well) or they would call us telling us they accidentally brought the wrong vehicle. It was very upsetting because we lost alot of good produce waiting for our new fridge to be delivered over the course of, perhaps, maybe more than a month. All in all, that team was the complete opposite of the past teams that had "attempted" to deliver the refrigerator. The team just went in, did their job, answered any questions, and moved onto their next delivery for the day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job with the installation quick and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very nice and professional. Got everything installed perfectly and made sure it was working good before they left!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation fella called and said they would arrive within 7 minutes. Called shortly after and said they need 5 more minutes. Did not show up and time changed from 12 PM to 218 PM arrival. Ended up showing up a half hour early and asked what was wrong with the refrigerator. Clearly not knowledgeable of service needed. Would've installed the refrigerator ourselves if we had the attachement.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great effort but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and did a great job of working to install the refrigerator and ice maker. It wasn't making ice or giving out water and they couldn't figure it out. A new fridge was scheduled to be installed soon when I discovered a piece of tape keeping the water from flowing that clearly said "remove ". When I removed it, everything worked great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Really fast service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, was very fast and easy! Great team, very informative and helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    LG frig

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were careful and professional with bringing in frog and moving other one out of the way

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this fridge. It is easy to clean and easy to find what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery crew took extra effort to double check everything even though it was a simple plug in appliance, and informed us the duration required prior to use. Efficient and effective.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on June 2024 and it is now December of 2025 and it has quit working. It worked very well but didn’t last long.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Even when things aren’t perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial install was good. The right door had unrepairable damage and a new refrigerator was ordered to replace this one. We were happy for the decision to take the door from the new one instead of replacing the entire frig. Well done Best Buy team! Thank you Wes Joseph for staying after the replacement over many weeks! The frig is slow to replace ice and is somewhat noisy too, but it works well and has great features. Satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Went smooth, worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went smoothly. We got it for free and definitely appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast and seemless and the technician was very knowledgeable

    I would recommend this to a friend