Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27351 reviews
(27,351 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation speed, Overall performance
Rated 5 out of 5 stars
Good job with the fridge installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was friendly and made sure to be careful around the areas that the refrigerator was being transported from. Once inside, he was very careful to station it in the tight spot we have, and everything was done very efficiently. I had a good experience.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Home Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install was quick and easy, everything went well and professional
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crew was quick and concise when installing my fridge
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
In & Out like a ghost!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had the space ready for the installation. They unpackage the freezer. Installed it, made sure it was working AND remve all of the packing materials!!!! Couldn't be happier.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Entire experience smooth and hassle-free.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers who came to set up my new freezer were incredibly efficient and demonstrated a high level of knowledge throughout the installation process. I was impressed by how quickly they worked while also ensuring that everything was set up perfectly. Their expertise made the entire experience smooth and hassle-free.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
Fridge not that great BUT deliveryinstal GREAT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While this fridge is still an interrogation mark due to the high pitch noise it makes, the delivery and installation by Roberto and by Joule was SUPERB. This team, Roberto and Joule, completely exceeded my expectations in that they went out of their way to protect floors, walls and everything they could while moving the appliance around. They disassembled all doors of the fridge, they took down the garage door that was on their way (they put it back later) and they used towels to protect stair steps from getting scratch while bringing it to the second floor. This fridge was HEAVY!!! Yet, they took the time to make sure nothing would end up broken on the way up. Roberto and Joule were very friendly, paid attention to all details and made sure everything was working correctly before leaving. After they left, I ran into a problem and called them for help and they quickly responded. Way to go guys!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quick & easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast and efficient installation by awesome professionals. No problems.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Leveling
Rated 3 out of 5 stars
Product's Fine, But Don't Expect Service or Prompt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did my research before buying, and knew what I want. When the fridge was installed, they did not install it level. It took about 6 hours on hold on multiple days, and two more visits, to get them back to level the fridge. When the folks who were supposed to install the water line did not arrive, I installed that myself and called to have my water installation refunded. They said they would do it, but never did. Finally, I had to challenge the charge on my card, and it's been almost 3 weeks, and my challenge has not even been acknowledged. So, mostly a problem with service and with Citibank, but I could have been happier. The fridge is fine.
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Noise level
Rated 4 out of 5 stars
A decent buy under $500
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a is compact product with a low quality exterior. Fits about 40 regular bottles. There a low but discernible hum when the motor kicks in.
I would recommend this to a friend Rated 5 out of 5 stars
Fast, Professional, and Hassle‑Free Installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation team did an excellent job. They arrived on time, handled everything quickly, and made sure the refrigerator was set up perfectly and ready to use. No mess, no issues, and the unit was leveled and running smoothly before they left. Very professional service and a great experience overall.
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Noise level
Rated 4 out of 5 stars
Samsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery went well. Refrigerator works, but a little noisy. I am very disappointed the deliverers did not change door direction. I am an elite customer and purchased geek coverage, but no one has offered to change the doors.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Deep Freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my deep freezer ! Quiet and works wellso gfar. Guys were professional
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, highly qualified team and explained all necessary steps to use of refrigerator
I would recommend this to a friend Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had Geek Squad install a new refrigerator, and I’ve got to say, the whole experience was smoother than I expected. The installer called ahead, showed up on time, and handled everything with care. They took out the old unit, moved the new refrigerator into place, leveled it, connected the water line, and even checked to make sure all the doors were sealing properly. They didn’t rush, but they also didn’t drag things out. The cost was reasonable for the service provided, and seeing the fridge set up correctly gives me peace of mind. Definitely worth doing if you want it done right.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a good job of unhooking our old fridge and hooking up the new one without getting a lot of water on the floor.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quick & Hassle-Free Installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This installation service made setting up my refrigerator effortless! The team arrived on time, handled everything smoothly, and ensured my fridge was ready to use. No complications, no stress—just professional and efficient work. Highly recommended for a seamless setup!
I would recommend this to a friend - Cons mentioned:Door alignment
Rated 4 out of 5 stars
Quick and painless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install went quick and problem free. The installers never asked my wife when they put it together,so i only had to switch the way the doors open when i got home from work
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were awesome. They did just what I needed.
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Noise level
Rated 4 out of 5 stars
Good for the price, great customer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious refrigerator for the price and great customer service. This is perfect for our basement room. The first delivery had some dents so they replaced it with a new one without any issues. Not the quietest one though.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Perfect garage refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small enough to be used in my garage as a "backup". Big enough to handle larger items. Good-sized freezer. Only installed yesterday but seems to be running fine. It is a Whirlpool, which would be my next choice after a GE. All is good so far.
I would recommend this to a friend
