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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27245 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the Refrigerator Install to Existing or No Water (Ready To Use) service, with many noting proper installation and quick service. The size, water line connection, and capacity are also appreciated by customers. However, some customers have reported issues with door alignment, leveling, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 27,245 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Careful and Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came on time, were very professional, and got the refrigerator installed without problems. I was very impressed with how carefully they brough the new fridge in, and even more with how they took the old over-sized one out. Definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and convient! Very professional delivery person(s) knew what they were doing, in and out no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the installation of my LG refrigerator, which came with an inside water dispenser and ice maker. My home was built in 1996 and only had a hook-up for water to the dishwasher. There are full cabinets from the sink to the new refrigerator location. The installer and his helper cut small holes through each cabinet and ran the new line. I am still impressed with their work every time I need something from one of the bottom cabinets. GREAT JOB!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice pick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this refrigerator! it is spacious and modern. i believe i can even program it to do things but i haven't yet

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Well worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people were quick, efficient, just all around professional. Well worth the price for the installation. It probably would of taken me hours to install and move everything myself while it took them probably 20mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new washer, dryer, and refrigerator when we moved into our new home and opted for delivery and installation. The gentlemen were courteous and friendly. They had the new washing machine and dryer unloaded, unboxed, and installed within 1.5 hours. Definitely recommend this service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick and easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on your brand new refrigerator. Quick install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    No Frills but does the job

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is straight-forward. The fridge had good shrink-wrap protection and it works well. No bells and whistles but seems to be a solid fridge worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second attempt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the second attempt to install our Samsung refrigerator, Felipe and his helper were super professional. They hooked up the refrigerator to the water line and did all the necessary adjustments and checks. Thank you Felipe for being super professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. New fridge was installed quickly and with no issues. They knew what they were talking about, very professional and really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were efficient and professional. Couldn't have been easier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice looking , nice layout inside !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size , movable shelves not just in the main body of the fridge , but on the door too . Door can hold two gallons of milk side by side . The refrigerator also has a nice look with a stainless steel looking front . Magnets will attach to front as well as the sides , for notes , pictures , etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent installation crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation crew. Very professional and took their time to ensure install was done properly. They knew what they were doing for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    I highly recommend them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people who delivered and install my new refrigerator were amazing and so professional threy didn't scratch the floor or anything. It took them less than 15 min and the new refrigerator was running.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    third time is a charm

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third time was a charm. it took (3) refrigerators to finally work properly. even this 3rd time, it required an LG tech to fix it as when closing the freezer door sounded like a 'whoopee cushion'. beautifully looking and nice features, but i think i was being sent 'open box' units that didn't work well. i finally requested a new unit in the box. but still it required that LG technician to adjust the 'whoopee cushion'

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator fits perfectly in the slot of my old fridge and has more room! Excellent product!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer Jose went so far above and beyond i cant even explain it in so few characters. He was such a blessing!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Respectful of property, not quite ready to use"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived on time and got the old unit removed and the new unit in quickly and without bumping into walls or anything that may have caused damage. The even took the front door off it's hinges to facilitate the move, and out it back together upon leaving. They really did do a great job. The reason for 4 stars instead of 5 is only because it wasn't quite "ready for use" as I still had to remove the plastic sheeting from all over the interior and exterior of the fridge, as well as installing all the shelving for the unit (it was all sitting inside the fridge wrapped in even more plastic). This is a minor complaint, though, as our primary reason for purchasing the installation was to avoid all the heavy lifting and we were certainly happy with that component of the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No water installation. Refrigerator came 10 days late.... Geek squad got her installed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Standard install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guy carried the new refrigerator in and plugged it in. They didn't say much.

    I would recommend this to a friend