4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 417 Showing 8,321-8,340 of 27,392 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people, were very efficient and knowledgeable, great service overall

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, in line with expectations, no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Deana Evans

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys were fast and did a great job. They were with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate the service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When researching the refrigerator with ice-maker the website indicated you needed to obtain a kit to connect to water supply. We ordered our refrigerator at the store and the representative asked if we already had a water line. We did and he said he would have the delivery team connect it to the new unit. The delivery team connected the current line and prior to sliding the refrigerator into place checked the water connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent install team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Install team tested product and made sure everything worked before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as promised!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with care and hooked everything up in working order! Well worth having them install!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works great no problems. Installing went smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Water source connection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new fridge and the icemakers the water connection was easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Easy and reasonably priced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say... it was easy to install and the price was fair. The quality matched the price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy does a great job with utility delivery an

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this freezer for my mom who lives on the third floor of her condo. She informed me the delivery experience was a delight. The gentleman that carried it upstairs and installed. It was very respectful and a joy to be around. I am very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experts Miguel and Jeff did a fantastic job that only took 10 minutes. But Best Buy system took too long to resolve my issue. I had to wait 4days for service with my repair request. Did not know whether to use Samsung or geek squad. Finally used installation. Took too many calls to too many people to figure things out. The result is in the first sentence above. My rating is towards the service repair men. But the system to get results stinks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and very easy very respectful team as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and timely removal and install of refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG refrigerator/freezer. Plenty of room for a 13.6# turkey, plus frozen meats, vegs, and ice creams. The refrigerator is roomy with see through shelves and drawers, plus great room on interior door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good protection for purchases

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and did everything needed to install my freezer

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Flagler beach

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they delivered the appliance and hooked the water line up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery and set up

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of our new refrigerator was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivered item

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team and the technician did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys who came were incredible very professional and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fridge delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy. The only downside was the guys didn't take off all the packing that was inside the fridge.

    I would recommend this to a friend