Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Appliance
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and really worked as advertised for our family!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Guys were very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came and installed and everything works great. They were very helpful and nice
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love my refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is all that I expected. The men who delivered it did a great job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great kit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation kit and works very well with my fridge
I would recommend this to a friend Rated 5 out of 5 stars
Great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was most impressed by the gentlemen who delivered our new refrigerator and installed the connections to our waterline. We have a very steep driveway and small door opening which required the fridge doors be removed to get the fridge into the house and the old one out. They quickly and efficiently completed these tasks with great precision and had very upbeat demeanors. I appreciated their attention to detail very much.
I would recommend this to a friendRated 5 out of 5 stars
AMAZING crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our two man crew that arrived to bring in our fridge and install the water line were simply amazing. They both went so far over and beyond what any install crew has for us. Took time to install properly, pull off all Styrofoam etc, carried in the fridge without any damage to our hardwood, our new French doors, our transition pieces......I wouldn't hesitate to use this service again. I only wish I could request the same crew!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product and everyhing works perfect and wonderful
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
very fast and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BB crew comes for installation on time and was extremely careful with delivery and installation.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer came within the specified range and did a great job. Very friendly. Helped us a lot!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy process
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was very helpful with the installation and made sure the refrigerator is up and running.
I would recommend this to a friend - Pros mentioned:Water line connection
Rated 5 out of 5 stars
No surprises
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technician installed and connected the waterline, no issues.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
SAMSUNG HERO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE GUYS WERE GREAT WITH INSTALLING MY PRODUCT, THEY REALLY KNEW WHAT THEY WERE DOING
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good job
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought freezer and guys brought into basement. Did a good job.
I would recommend this to a friend Rated 5 out of 5 stars
Appliance purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was tremendous with the purchase of our refrigerator, washer, and dryer. There was a couple scratches on the refrigerator and Best Buy replaced without any problems. Thanks Best Buy — we will be back.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Connection to the water
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that delivered, set up the connection. Everything works great!
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love with my new fridge. i love the color the size is just perfect
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and quick installation by BestBuy. Great service.
I would recommend this to a friend Rated 5 out of 5 stars
Delivery and Installation review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were right on time … they worked to make sure to get the kitchen door removed and fridge in … balanced it on floor … took care of all the settings … very friendly … loaded up old fridge … Best Buy also got delivery upped it by a week - very helpful since we had been living out of camping coolers for 2 weeks!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional. Thank you for the good service.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Small but sturdy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for my garage, big enough to hold all my beer!!
I would recommend this to a friend