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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 458 Showing 9,141-9,160 of 27,392 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy as eating pie, 2 people and quickly done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just great... loved it...............would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capability to open just a section of the fridge. Downfall- adds significant dimension to width and EZ to not close properly. Took over 4 months and 5 deliveris to get this fridge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing leaks and I’m happy with it. I can’t see anything wrong so I give 5 stars.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 3 out of 5 stars

    Difficult to communicate with the team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many visits but issue is not resolved. Included instructions on the order to reverse the refrigerator door but after two visits, the door is on the wrong side.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did the install quickly and easily. a must have as the plastic ones can break.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Basic installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just your basic refrigerator and water line install ... great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haier refrigerator is an excellent product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Haier refrigerator is a great product. It is very quiet and keeps everything perfectly cold. My wife and I are very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Useless trip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Water in my new refrigerator is not drinkable. It has a chemical taste. For some reason after being transferred several times Best Buy decided to send the installation people out to check to make sure it was installed correctly (not sure how it could be installed incorrectly). They arrived thinking they were there to install a refrigerator. I told them what the problem was and they were confused why they were there (so was I). They checked it and said someone would call me in a couple of days. 2 weeks later and I have not heard from anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Standard fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This simply worked as expected! No issues in the installation. It came with a steel hose.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrations due to no setup done by delivery peop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer unit is very nice - once the user navigates the unhelpful manual, which shows how to adjust the freezer temp but doesn't inform until a separate section two pages later (and there it isn't clear, either) that the lock must first be disabled to engage the freezer and that must be done whenever any changes are to be made. This should have been done as part of the installation setup; the delivery guys just put the unit in the kitchen and left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ice maker supply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, love it! Even though haven't had it very long, I absolutely love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation but no other service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with this service they will only hook up the line but not make sure the water/ice is fully working when they leave. Our installers just told us to get a plumber to make sure it all worked. but since its sort of unavoidable when ordering a delivery, you have to get this item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was adequate, but not particularly polished. Didn’t have floor covering for carrying across carpet with messy conditions outside. I provided rugs/towels. They were willing to remove shoes, but not a safe move with a refrigerator carried by straps. They misplaced one of the plugs for the handle holes. I have not received this after over three weeks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Waterless box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers tried everything to get it to work with no luck, st up apt with tech and was deemed unfixable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a small condo on the 2nd floor. The original delivery people claimed that our purchased fridge was too big but our two previous fridges were in similar sizes. Best Buy sent their two delivery specialists and brought it up with a smile... and quick too! I was super impressed! Highly recommended! They deserve a raise!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Very good Fast and efficient, no problem at all

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Correct first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my fridge was installed, they hooked it up to the existing water line. No leaks!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers very respectful very courteous I would recommend these guys for any install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgeable and timely installation.

    I would recommend this to a friend