Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Replacement of year old refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is great. Noticed that the ice maker and water dispenser is updated. The delivery people were very efficient. They were in and out in record time. The transaction of the replacement of the refrigerator was handled very efficiently also. Could not have been better. Replacement
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fast and right!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys came in, was careful, connected everything correctly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problem with the refrigerator, water line or installation. Quick and done right.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys where professional and quick. Offered to take the old one as well.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
profesional installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great install very profesional like it a lot grat value
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Good install kit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This can’t work well at all the parts necessary and was easy to install
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installation pros
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent installation team. Timely and effortless.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation seemed to be a breeze for the delivery man. All is working well!
I would recommend this to a friend Rated 5 out of 5 stars
Wouldnt have done it without Best Buys help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend the installation to existing water source. We found out ours was not turned on so we had to go to the basement to find the turn on and turn it on. It was in the drop ceiling which was easy to access . We chose this as we just moved and all my tools are still packed. I had other things to work on and organize so this service was helpful
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The last two men who came were great they were called bayou boys I believe. Nice, thoughtful and cared.. They took care of the mess left by the first 3. The first 3 wouldn’t take the skids off, it helpful left refrigerator under carport. So for 5 days more we were out of a refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
Professional
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, thorough and very professional. The installers are conscientious, courteous, careful and quick. They were knowledgeable and demonstrated a concern for safety by handling the product safely and being aware of the furniture and household items. Also during these COVID times, they wore masks and maintained proper distance.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quick and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install was easy and works great. Nice that delivery guys could install
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and installation team were very courteous and professional
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great connection for the fridge I purchased. I would highly recommend this product.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Good service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and clean, the installation was fast and on time
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
New fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a quick and easy install. Love my new fridge!!
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Easy to Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace one that got pinched by a service technician. Very easy to install.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quick and Fast Installtion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were in and out in less than a hour and now I have a new fridge. Great Experience.
I would recommend this to a friend Rated 5 out of 5 stars
Happy Customer in Colorado
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the Samsung 23cf Bespoke Refrigerator with Beverage Center The whole process was Excellent - Ordering - Delivery - Service. Thank you Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
Very Professional and Knowledgeable Installers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our installers were very professional and went right to work when they arrived! They made sure we understood how to use the refrigerator before they left. They also boxed up all their trash, the old refrigerator and tools before they left.
I would recommend this to a friend