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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 27,392 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Timely and courteous. Neat too. I've had it for a month and no issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cant go wrong with best buy geek squad crew they hooked it up and it works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and Smooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation done on day scheduled and very quick. I only wish there was some guidance on its features, which are many and digital. Other than that, everything went very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, flawed merchandise

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team did an excellent job of delivering and setting up the new Whirlpool refrigerator. Unfortunately, the new unit had a defective door gasket that did not seal the refrigerator properly. Best Buy will be bringing a new replacement unit soon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Connection to water lines went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection to water lines went well. Would recommend for any dishwasher installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a required add on to our new fridge purchase. No problems at all to report.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I have had no issues so far. The delivery team installed everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    quick and simple.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No water source, but everything went great. Simple and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install went well

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly installed and works good. No install issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Had to buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy it. I guess I would recommend it. Idk..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2ND TIME WAS THE "CHARM"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial hook up was a mess with the delivery guys doing the ice ice-maker hook up. After the broken connector, Best Buy Geek guys did a good job. The first botch cost me $105 from my plummet, but the second team knew what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insulation of the ice maker went very good. No problems and no leaks.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help the new refrigerator The size suits my kitchen very well.Thank you!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great install work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install crew was professional thorough, efficient and overall pleasant to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ranger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, clean, timely, listened to needs. A-OK

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine as advertised. Good quality for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was excellent. The delivery guys did a great job of being careful bringing the refrigerator in, and removing the old one. They set it up in no time. They were very professional and nice

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love the refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has plenty of space! The ice and water dispenser in the door is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were thorough, measured twice and got the old refrigerator out (it was a very tight fit)>

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    No problem easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install the guys were on the ball and clean

    I would recommend this to a friend