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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 473 Showing 9,441-9,460 of 27,392 reviews
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were fantastic. We have an older home with small doorways. The installers were just amazing at navigating the fridge through. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, Quick and efficient service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Quick and efficient service. The men arrived on time and completed the tasks quickly, efficiently and with minimal disturbance. I am very happy with the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it was full service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery happened on time but they did not remove the internal packing straps on the shelves or cardboard which was a bit frustrating for me to do after the fact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and friendly service. They are on time and reliable. Definitely worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Makes install very functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the installation very easy and functional. I am glad they provided the tools.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job..............................

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the refrigerator to use it to and works great !

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job installing water lines to new refridgerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Installation and removal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation team, and removed the old fridge easily. Made the process as painless as possible. Would aboslutely use again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very professional technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were professional, courteous and one what they were doing. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worked great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    handy little tools for the job works great easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience on installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people were nice and professional. They got my old refrigerator out fast and placed and installed the new one fast too. They explain and showed what to do with the ice maker and water dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No leaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No leaks....which is all that counts. Installer made sure I inspected for leaks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it would work but it did! Service man cut old one and connected new One!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and efficient. Professional workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Existing Water Line

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the Best Buy installers couldn't install the water line to the ice maker because there wasn't an existing water line. We will have to provide one and then the icemaker will function.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    guys did a great job - eliminated old copper line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys did a great job - eliminated old copper line replaced with flexible line

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were quick in installing it and were very helpful with my questions

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Second time worked. No customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time the technicians show up to install the fridge with out the fridge. My refrigerator was sent to some warehouse. Instead of fixing the issue and getting the fridge, they made me get back in line and wait another week for my fridge. Customer service told me id get a $70.00 credit. And a call back about the issue. As of today. Neither ever happened. The second set of technicians were great. Got here on time quickly removed the old fridge and put in the new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues thus far. We are happy thus far and haven’t run into any issues.

    I would recommend this to a friend