Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27350 reviews
(27,350 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Way to go Best Buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first experience I had wasn't so great because I was denied delivery because of my steep hill. I specifically requested a small delivery truck... Then finally the following day another delivery team came in. They were awesome! They made sure my delivery install was the way I wanted it. They even made sure the fridge I had to relocate was moved where I wanted and with A LOT OF CARE. They weren't trying to rush and kept reminding me they wanted to do it right. It ended up being a father and son team. I've had many deliveries because of my move and appliance purchases and this by far was one of the best experiences.
I would recommend this to a friend - Cons mentioned:Door alignment
Rated 5 out of 5 stars
Very careful and polite delivery service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The men who delivered my refrigerator did an excellent job maneuvering it through a tight space and setting it up. They were very polite and careful. The only problem was the salesperson had not asked which side we wanted the refrigerator doors to open on, so it was delivered with the doors on the wrong side. I had to schedule an additional appointment and pay an additional cost for Best Buy to send someone to my house to switch the doors to the correct side.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Freezer installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer did not have to be attached to anything but a plug. That was done with no trouble.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Kamila
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very goodgood big friedge Best fridge recommend to everyone
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Install went smoothly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install folks were very professional, respectful and made sure everything was working properly before they left. Very pleased with the service.
I would recommend this to a friend Rated 5 out of 5 stars
Great service installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job of installing our new and removing our old refrigerator. The installers were very mindful of our house, making sure not to scrape, dent, or hit anything. In addition, they arrived on time and finished the job quickly.
I would recommend this to a friendRated 5 out of 5 stars
Quick and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a new washer, dryer, and refrigerator when we moved into our new home and opted for delivery and installation. The gentlemen were courteous and friendly. They had the new washing machine and dryer unloaded, unboxed, and installed within 1.5 hours. Definitely recommend this service!
I would recommend this to a friend- Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
Apartment refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for a small apartment. Like the shelves arrangement and plenty of space.
I would recommend this to a friend - Pros mentioned:Installation speed, Overall performance
Rated 5 out of 5 stars
Great experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This install team was great. I can’t say enough good things about them. They arrived in time, brought heavy refrigerator in with no problems and installed it quickly and efficiently.
I would recommend this to a friend - Pros mentioned:Overall performance, Water line connection
Rated 5 out of 5 stars
Good service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that came got the fridge in the spot it need to be. They were helping us with options on how they think it would work and tried to do everything they can. It was all installed correctly, water and all. No problems.
I would recommend this to a friend - Pros mentioned:Installation speed, Overall performance
Rated 4 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys arrived on time, quickly removed old frig, carried in the new frig and set it in place. All services were performed quickly and professionally. No problems at all.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
GREAT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great install - zero complaints. Th e men were very nice and knew what to do. They were extra careful.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Whirlpool refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific! The Whirlppool is exactly what we needed for our limited space. It is superb, "cool" and quiet. The installation was quick, professional and seamless. It looks great and has enough storage for the two of us.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Lorraine F.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's gorgeous and so sleek. I am glad I chose stainless steel appliances.
I would recommend this to a friend - Pros mentioned:Water line connection
Rated 5 out of 5 stars
Water hook up went great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water line hook up was a breeze. They did a fantastic job and made sure everything was working and no leaks.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Door alignment
Rated 5 out of 5 stars
Fridge install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed a 3 door stainless LG refrigerator. Install went ok, but the installer couldn't get the door quit right. But it does work well.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on June 2024 and it is now December of 2025 and it has quit working. It worked very well but didn’t last long.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Worth Every Penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional delivery and installation. Workers got the new fridge into the house and installed with no issues. Worth every penny.
I would recommend this to a friend - Cons mentioned:Door alignment
Rated 3 out of 5 stars
Need new repair people.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the guys came the first time to install the refrigerator, they installed a new water line that was purchased from Best Buy to a water line that was there already. I don’t see the logic behind buying a new water line besides changing more money. I had to call for service because water was dripping. The guys came and tightened the line. Also when they were installing the refrigerator I told them the right door wasn’t as high as the left door. They put some rubber circles under the door to make it even. That didn’t last. So when they came back to fix the leak they put more rubber that came out days later. They rush to get don each time.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and professional workers and attentive to details. They explained to me how the fridge works and etc.
I would recommend this to a friend
