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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27243 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the Refrigerator Install to Existing or No Water (Ready To Use) service, with many noting proper installation and quick service. The size, water line connection, and capacity are also appreciated by customers. However, some customers have reported issues with door alignment, leveling, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 27,243 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, literally took less than 15 minutes to remove the old one and install the new one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    They should tell you prior they will not connect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and partial installation was great. They were respectful and efficient. If you have a non metal water line, they will not touch it. We were not told this prior. My husband connected the waterline to the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    We love our freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our freezer. It takes on all of our overflow from our refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Beautiful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beautiful refrigerator. It fits perfectly, has lots of room. The door however ended up squeaking really bad and it has to b e replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gentlemen knew their stuff. They installed and leveled the fridge within a very short period of time. They also took the time to explain the features of the fridge to us. A+ service

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was in no hurry. They was very professional and polite

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Water hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no issues, quick and easy installation. Every thing working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator delivery and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator was delivered on time and the delivery driver completed the installation without any issues.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Careful and efficient.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Careful and efficient movers of large appliances. However, paid to have it up and running. However, because it was connecting to the reverse osmosis system the installer "Can't touch the water line" So I had to disconnect the old one and hook up the new one while they waited to plug in the new one and push it back into it's space. The doors, as happens in a Lot of fridge deliveries, needed adjusting to allow them to close and seal properly. This was overlooked by both them and then I. The right door should shut by itself at 30 degrees and doesn't.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and thorough... no damage done and checked everything out and leveled it before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    A+ Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Samsung Refrigerator Smarthub TV and the installation service from Best Buy was on point. My spouse was at home when they arrived and she usually has complaints about installer. She was happy as can be. She said that they were quick, efficient, and explained everything about the product. They were in and out in a flash. Happy Wife, Happy Life. Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellence delivered

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first 2 delivery men made excuses as to why they couldn’t install our fridge and it took over a month for the fridge to be installed. The last delivery men went above and beyond to install this fridge and did an excellent job. They informed us there was no reason why the previous repairman couldn’t have done the job other than they didn’t want to. I wish I knew the names of the two gentleman that did their job because they were great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys made were great. They were on time, and quickly removed my old frig and were very considerate.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick and professional

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very quick to delivery. They arrived promptly and the installation was surprisingly fast. We had a free questions about the existing water hookup and they were able to help. It was so nice to have all the packing and boxes removed after and not have to deal with it. We went from having a non working fridge to no fridge, to this working one within a short time. They were professional and respectful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional Nice Install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen bestbuy sent to have the fridge installed super nice and professional. Came in installed quick thanks!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Beautiful Stainless Steel Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stainless steel Frigidaire refrigerator is really nice looking with shiny stainless steel doors. It is a small size but there is plenty of space inside. Shelves are adjustable. And, price was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly installed the fridge and plugged in and told the instructions for fridge to run smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who delivered the fridge were knowledgeable and fast they were careful and the process went smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new fridge from Best Buy. Decided to hit the easy button and schedule delivery and installation. Great decision. Let professionals worry about it so I don't have to deal with it. Because, I can assure you, I would have messed it up. Just save yourself the headache and do it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice looking fridge and great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the interior lights and the large capacity. The price was also good and installation was perfect! They left everything working and clean!

    I would recommend this to a friend