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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 483 Showing 9,641-9,660 of 27,392 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great hookups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers had my new fridge hooked up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with Best Buy’s installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was wonderful. They were what they are doing. I highly recommend Best Buy’s installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to do installation thru Geek Squad. They really go the extra mile!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy install. Dishwasher works as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy refund when not done

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not end up using Best Buy to install, but I stopped by the store and they were easily able to refund the install cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called in advance of arrival and completed the required install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice makes install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took a few minutes and verified no leaking Great job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues. Would definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard job looked easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team sent to install our new refrigerator was very efficient and quick. They removed our old unit with no problem. They then sent up the new unit in double quick time. Both team members were courteous and asked if we had any questions. With that, they were on their way to their next install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by best buy had installed in less than 10 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank for the great service and fast response for f

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Useful Tools

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tools made the installation easy and quick for the installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that installed my fridge were very friendly and professional. They transported both the old one and the new one through a tight area without any damage! I would recommend their service to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy delivery service is excellent. I had to have a refrigerator exchanged and they were very careful and professional. The delivery was effortless to track via text and they called one half hour before arriving.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed equipment for new install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment for the new install had a part missing for the Steam function. The installer had one with him that he used but needed a tip. I thought that was a bit unusual. And a bit uncomfortable. Otherwise he was very polite careful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with appliance Easy installing tool Installers used it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No leaks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well . Very happy . Looks good . Would recommend .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people who came and removed my old fridge and install the new one made moving look super easy. Though the product i ordered was somehow damaged after their install..they were nice people to deal with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frosty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still some frost & ice in freezer. Service technician says it’s because the refrigerator is new. Hummmm? Delivery gentlemen weren’t able to take off all of protective wrapping.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an easy job but they really did an excellent job very satisfied.

    I would recommend this to a friend