Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27357 reviews
(27,357 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Say yes to a freezer!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a space for fresh food storage. I chose a freezer from Best Buy, and it is filled with healthy food. I would tell everyone to fight food waste and freeze your leftovers, they are still delicious.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Good tools for installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used the tools to hook up the water line to new fridge. Very easy to do.
I would recommend this to a friend Rated 5 out of 5 stars
Debb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very professional. Arrived when they said they would. They were polite and asked if we had any questions and gave also gave us some information about the refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
Good to have when installing a refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good to have when installing a new refrigerator in the house and just in case if the person installing new more then me.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent Service
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surely worth having this. Very handy and inexpensive.
I would recommend this to a friend Rated 4 out of 5 stars
Great fridge for limited space, but efficient.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two guys who delivered were very courteous. They delivered our fridge on time. They are efficient, knowledgeable and hard workers. We are very happy with their installation and set-up. Thank you guys for a job well done!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Job well done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Job done well. Quickly, cleanly and on time. Polite
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge water connects
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Required for installation . Secure fittings. Does its job.
I would recommend this to a friend Rated 5 out of 5 stars
Best Buy Installation is Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation guys were great. Arrived early, careful to hit nothing, instructed us on our features of our new frig - absolute gems!!
I would recommend this to a friendRated 4 out of 5 stars
Fridge Review
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Fridge. Alot of room and space inside to fit alot of items.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 3 out of 5 stars
NOISY!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Intermittently very noisy. Tech unable to determine source. Did not occur while here. Made a video with sound.....
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
great service
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys hooked up our new fridge and treated us very well
I would recommend this to a friend Rated 5 out of 5 stars
Great install experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So impressed with the delivery and install guys! Very courteous and communicative over the phone. They unloaded and set up the fridge quickly and expertly. Excellent customer service!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great and the product works great too.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 5 minutes for install, no issues at all.
I would recommend this to a friend Rated 5 out of 5 stars
Samsung Fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking forward to using it. Was not ready to use when the installers left. They did not take any of the packaging off as they said their hands were dirty and they didn't want to mark up the fridge. Well they could have washed them.
I would recommend this to a friendRated 4 out of 5 stars
Ok Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not the Best Buy, but the people geek squad hires is really bad. They should interview them properly before sending them to a customer. As some are super rude, don’t know what they are doing, and some are kids. So please be careful here
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 5 out of 5 stars
No need for it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't need the ice maker, it meets all my needs without auto ice maker.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy delivery guys hooked up the fridge to the water and it works great!
I would recommend this to a friend Rated 5 out of 5 stars
Fridge waterline hookup.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The waterline to the new fridge had to be run and hooked up after the unit was installed. (unforeseen circumstances on our part). The installer came in, had the necessary parts, and was soon done with our questions answered. Good service.
I would recommend this to a friend