Customer Ratings & Reviews

looks like it will do its job well. looks like good quality. performs well so far.

Everything was done correctly and it works as advertised.

I did not use this as the water connection to my refrigerator is through the ceiling and was 6 months old. The installer did bring one in case it was needed and we determined that we did not need to add 6 ft to the existing water line. He did say that best but would not be responsible if the water line leaked which I understand. Glad that he was ready with it if it was needed.

So far, so good. We haven't had a drop of water leak from the connection.

Love both my new fridge and the new upright freezer I purchased. The fridge keeps everything the way it should be and fresh...the freezer keeps everything organized and frozen

Came, set up and removed old fridge...zero issues.

The plumbing in my house has been one nightmare after another. The water line to the old refrigerator being the latest. When the Geek Squad set up guys couldn't sort out the problem they graciously took the new frig back to the warehouse until I could get a plumber to fix the shut off valve. They redelivered the new one today, without charging me extra, and all is well.

The connection of the water line to the refrigerator is working as advertised.

The two men who installed the refrigerator did a good job and were efficient. They gave me time to clean behind the frig as it was quite dusty. I was happy there were not any scratches or dents and it was in good condition. They connected the water line with no problem. Would have been nice if they had cleaned the fingerprints and streaks bit did not have what was needed to do so they said.

This crew was fantastic professional and courteous. Best I've had through best buy

experienced no problems in hooking up new refrigerator to the water line

The installers had no problem installing the adapter kit. It replaced one that was 8 years old. I think the water looks crystal clear and seems to filter out the minerals in our water supply. I have had it for only 6 weeks. So far, great!

Overall the experience and value were good. A bit unhappy with the delivery as the men did not complete install and I had to go back and wait for them to reschedule another team to come out.

Makes the installation of a new fridge so much seamless.

Guys were on time and called prior to arrival. Set up and installation were smooth and completely explained product. Friendly with good customer skills.

Brought the fridge in and put where we wanted. Plugged in and made sure it worked. We didn't want the water dispenser hooked up, so can't comment on that.

The gentleman that took away the old fridge and installed our new fridge was wonderful! He was very knowledgeable and helpful. There was a small ding on the drawer and he told me exactly who to contact to have the situation rectified and it was within 2 hours. Very good service and nice staff.

They did it perfectly, hooked up no problems at all

Was connected very easy to complete. The Contractor finished fast.

Best Buy connected the ice maker from my new refrigerator. Works great!