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Customer reviews

Rating 4.3 out of 5 stars with 27106 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 27,106 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chest freezer set up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite professional and knowledgable. Set up chest freezer in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. The delivery guys was fast and hooked it all up for me with no issues. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Seamless installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation was seamless. They were very professional. Appreciate the great care they took in navigating tight corners in my house. The space to install the fridge was just about right, and they made it work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two installers also installed my dishwasher so I’m extremely satisfied with their work. Like previously mentioned, they were courteous and knew exactly what they were doing. My refrigerator sat in my garage for a week because prior installers were not able to get refrigerator in through the door. These two knew exactly what to do and did it professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    small footprint large space

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Large interior storage considering outside dimensions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool Service Required

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge delivered 2/22/25. Installer was very kind. My water line was not in yet, so the ice/water was not hooked up. I paid for the "water install kit" but was only given a hose. (Best Buy reimbursed me for the kit). The fridge was not balanced, so it wobbles. On 3/10/25 the freezer handle disconnected when my 6 year old grandson was looking for ice cream. I am required to contact Whirlpool to reattach the handle and balance the fridge since the purchase is less than 30 days.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an easy install, have the fridge for a while now, absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After receiving our first refrigerator that never cooled Best Buy sent a replacement within the next couple days. This is the best refrigerator we’ve ever had, I absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Fridge is perfect and I’m very pleased with the delivery & install. We always buy our large appliances at best buy because we always get a best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased LG French door refrigerator in July. Has double ice-makers and a filtered water dispenser conveniently located on outside the fridge door. Really enjoy the extra space/capacity of this beautiful fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Essential!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and worth the cost to install it mainly because they haul away the packaging and put it together. The rep was knowledgable and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Functions as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 3.2 cubic foot freezer that worked fine, but wanted something bigger that was frost free. This model had everything I wanted with a reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refridgerator Delivery unprofessional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator was not delivered when expected or when it was scheduled. It was very unprofessional because no one even called to let us know they werent coming. It left us in a bind with no refrigerator for 5 days.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    my Best Buy from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not require a water hook up. just install in which the guys were great. Had ton remove a base board for the fridge to fit. excellent service

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia 13.8 cf upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is perfect for our needs. It is compact, quiet and efficient. Most is all its 13.8 cf are carefully designed to provide maximum storage space. Bottom line: Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men installed my refrigerator without any issues. I am very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Technician

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician is very knowledgeable. He explained features about the fridge we buy. Aligned the refrigerator door so both doors are evenly in same height. Sometimes one door is lower than the other.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Appliance Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator install went smoothly. Installers were friendly and professional throughout the whole process.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent and reliable service! the installed helped with the delivery logistics and it was very accommodating to the circumstances.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ppl installing the fridge did a great job. They were able to also install the water line with no problem. They were very quick as well and careful not to damage the door way or fridge.

    I would recommend this to a friend