Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27360 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 508 Showing 10,141-10,160 of 27,360 reviews
  • Rated 5 out of 5 stars

    nice professional and fast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the fridge quickly and cleaned up the majority of the peel off plastic. There were still some we had to get, but it was not a big deal. I do wish that the doors would not close with gravity but that should be able to be fixed by adjusting the screws on the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy job to connect the new fridge to an existing water line.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great install service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy installed the fridge and all works great !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big 5 stars!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install is on a refrigerator which was delivered in Miami by a BestBuy 3 erd party contractor. The drivers were nice, CLEAN, in a great mood, funny, careful, fully unpacked fridge, leveled it once in place, handed me owners manual and said " thank you" PERFECT 5 STARS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job BB best service ever love buying at best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    No Problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trained technicians were able to install it quickly and efficiently...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys connected the water to the fridge. Easy and worked right away

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, not too noisy. Installation was fast and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. can be happier that I am right now. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not sure, but it works no leaks. Necessary to replace when you get new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful stainless steel Samsung appliances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appliances were delivered on August 25,2018. Everything looked fine. When the plumber came to hook up the dishwasher and turned on the water, we found that the refrigerator water line was not hooked up! Needless to say, when he put on the water it was all over my kitchen! I don't understand why it wasn't hooked up! Very disappointed with this service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and speedy delivery

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely happy with the service of Best Buy when I purchased our Samsung refrigerator there. It was a very speedy delivery. The guys delivering let me know they were on their way and everything went smoothly. I couldn’t be happier!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    DON'T DO IT.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an 18 year old refrigerator that had finally died beyond repair. I SO REGRET buying this refrigerator. Good thing I've never been in combat because this fridge would likely trigger PTSD. It is SO FREAKING LOUD. ALL DAY AND ALL NIGHT. It never stops making a loud, rumbling sound. It's brand new but sounds like it's on the verge of dying. Even my 18 year old refrigerator didn't make these kinds of sounds. I chose this refrigerator because I live in an old 1935 house with a very small kitchen and limited space for a refrigerator, so I can't have a fridge that exceeds the standard 18 cubic foot. This fridge has the same exterior dimensions as a standard fridge, but it has slightly more interior space, which is why I opted for this one. I'd rather have a smaller, energy efficient refrigerator that would allow me to sleep at night. The noise is seriously nutso. Don't be tempted by the bigger interior. I am 44 years old, and this is the first review that I have EVER written because usually I'm just like, "As long as something works, then it's good enough..." I am 44 years old, and this is the first review that I have EVER written because usually I'm just like, "As long as something works, then it's good enough..." Learn from my mistake. DON'T DO IT.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of knowledge and time to explain things to me was like no other. I’m so happy I opted to get the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great JOB

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and clean work great job super quick new what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys went above and beyond to ensure the old fridge and new one were done correctly. The attention to detail was great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and professional installers, they knew exactly what to do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It is been working for a while already with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    professional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    courteous and professional installation. fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great services! They helped out tremendously and made sure the jog got done right! 10/10 would recommend o7

    I would recommend this to a friend