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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27362 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 509 Showing 10,161-10,180 of 27,362 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it with my new refrigerator. Works great !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job installing the fridge. No issues thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Water line install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy installed the new waterline so we would have water to our fridge

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install no problems at all.Only took a few min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went smoothly once the delivery date was confirmed (this took two times to confirm because of confusion). New fridge came, was hooked up and ensured it was working, all demonstrations conducted, and old fridge hauled away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 out of 4 things I bought that works right. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installer where friendly and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and the installers where easy to talk to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as it should, not much else to say. happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was clean and efficient. Hauled away old appliance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Even stevens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was great. Fridge had a little ding coming off the truck and best buy made it right by giving me a $400 gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with others installing. They were able to hook up the water line with no issue. Worth the cost if you have the extra money and don't want to mess around with the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Great Experiences

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 experiences with Best Buy delivery personnel within 10 days due to my initial purchase being defective. This review is for both delivery occasions. The delivery guys were efficient, friendly, and respected COVID-19 protocols. They were equipped with the necessary tools to complete the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have my water line replaced as it had corroded before they could do the installation. Once that issue was addressed they did a good job installing & hooking up my water line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy Professional Install Very Valuable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Professional Install is the only option The make sure refrigerator is level The water is working for the ice maker Gave me the Product Demo Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was well with the installer and water line. I"m happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service & Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the Best Buy delivery staff. Very professional and courteous while handling the delivery & installation of the freezer in our basement. Thanks for the pleasant experience. Very happy with Best Buy staff.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick install...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast install with knowledgeable associates. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the initial ice production..fantastic! No leaks of any kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delivery!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful delivery very professional and went the extra mile to take door off an handle off old fridge to remove it an they carried to not leave cart wheel marks on the floor! I was impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geeks did it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fine job of getting this done and so far, no leaks.

    I would recommend this to a friend