Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27391 reviews
(27,391 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
GErefrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation were super. I had to reject an exact same item purchased item from a different retailer with different delivery people who tried to enforce their own rules. Even though, the price at Best buy was $100.00 more.
I would recommend this to a friendRated 5 out of 5 stars
installation was flawless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were amazing - they had a lot of work to do to get the new fridge in (our doors were small) and maneuver through the house. They had to do the same with the old fridge. These guys worked their butts off! They were pleasant and very friendly. They respected all the COVID rules and were great!
I would recommend this to a friendRated 4 out of 5 stars
3rd party installer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scheduled install time was prompt and on point, but there was some minor scratches to the door/handles, Bestbuy eventually took care of the issue by replacing the doors a few weeks later.
I would recommend this to a friendRated 5 out of 5 stars
No problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They connected everything quick and easy with no leaks or problems.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Smooth Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the installation went very smoothly so no complaints.
I would recommend this to a friend Rated 5 out of 5 stars
great installation experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered and installed our refrigerator or knowledgeable fast. Courteous and we couldn't have asked for anything better. They were not just on time. They were early.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Yesss
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yessssssssssssssssssssssss I would recommend it for anyone
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had 1 for about 1 month - so far so good. have not had any problems yet
I would recommend this to a friend Rated 4 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had water hose from prior appliance. Installer sold me a new one for $30. Was happy with the install, although had to have carpenter refit cabinet to complete install to cabinet depth.
I would recommend this to a friendRated 5 out of 5 stars
Smooth connections
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast work by a very courteous staff. No leak. Very happy with outcome
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service from Geek Squad was excellent. Product was delivered on time.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional installation. Good communcation and knowledgeable.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has a great service department. They always go above and beyond
I would recommend this to a friend Rated 5 out of 5 stars
Great job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super helpful and friendly! They came promptly and were easily able to remove and haul away the old fridge and install the new one quickly.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
No issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did the job that we needed it to do. Nothing fancy, just functional.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Workers were nice and friendly and did a great job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were professional and made the experience flawless.
I would recommend this to a friend Rated 5 out of 5 stars
Delivery and set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were courteous and professional and did not damage the walls even though it was a snug fit. And the delivery window was 8 to 12, they arrived at 8:45!
I would recommend this to a friendRated 5 out of 5 stars
Quick and speedy delivery
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was extremely happy with the service of Best Buy when I purchased our Samsung refrigerator there. It was a very speedy delivery. The guys delivering let me know they were on their way and everything went smoothly. I couldn’t be happier!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great installers, knew what they were doing, in and out in no time. Thanks
I would recommend this to a friend