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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27363 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 518 Showing 10,341-10,360 of 27,363 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fridge and all parts were installed with no issues by installation team

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    User friendly, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an easy install. Glad it was recommended by the associate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was delivered and installed in a timely manner the installers went dove all features of the refrigerator and made sure I understood how the features worked before leaving. The installers wore masks at all times and maintained social distancing which was greatly appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks and works great so far! Couldn’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation guys were great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson sold us a fridge that didn’t fit the dimensions we gave them. Then the return and redelivery got messed up and we cancelled the order. The fridge may have been fine. The delivery guys were fine. The office departments didn’t communicate with each other or didn’t follow directions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install work was great. No problems and the install was fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very competent and professional work. No problems with the install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth installation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery and installation- left a scratch hidden under a sticker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called and asked if they could come early. I was delighted. They installed the refrigerator quickly and took all trash with them. A couple of weeks have passed. I am very satisfied and will definitely be using Best Buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers, knew what they were doing, in and out in no time. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys who installed my refrigerator were exceptional. I was concerned about my floor getting scratched. They strapped a sling around themselves, lifted and carried the old one out and the new one in. Didn't bang into anything, and made it look easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    great kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kit makes the installation much easier that getting parts individually

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and they took the time to show how features worked.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed refrigerator in a timely manner. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Did the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a professional job and everything works beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Frige waterline connection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The waterline connection done by the geek squad team was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No service contract questions in first 15 days!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problems I had getting device after it was dropped off was horrible. When I called in about getting a tech out the CS rep had the gall to say” you didn’t purchase a service contract”… but I hadn’t even had the thing a week!! It was irrelevant! He made me crazy mad!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installed it with little difficulty and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and stunning product. Very nicely put together. Bright lighting also comes with the beverage station . Water pitcher that automatically fills also automatic doors .

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installers very professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my new refrigerator installed and the installer's did it quick.

    I would recommend this to a friend