Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27350 reviews
(27,350 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
Simple is good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple is good. Nice size fits good. Ample room inside
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Water line connection to new fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery folks did a fantastic job installing our new fridge and water line
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Excellent Installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was quick. I ordered the water kit and later realized that I did not need it because I already had one hooked up with my previous refrigerator. The installation was 10 minutes or less. They refunded the water kit back to my account.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
The refrigerator is well designed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first refrigerator that was delivered leaked water. It was immediately replaced and everything works great. I love the french doors and drawer. The bright light makes everything easy to see. The size of the refrigerator was perfect for my kitchen.
I would recommend this to a friend Rated 5 out of 5 stars
Recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery crew took extra effort to double check everything even though it was a simple plug in appliance, and informed us the duration required prior to use. Efficient and effective.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice Job by the Installers.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Installation was on time and very professional. They cleaned up and showed me various things about the refrigerator. However, at the time of purchase, I was required to buy a line for the water. I assured them that I had one. The salesman said I needed to buy it then, but could return it when they didn't use it. When the installers put it in, they used the new one, even though there was one there, meaning that I paid $30 for something I didn't need. Seems like a scam to me. Also, my purchase date is six weeks before they could deliver it, so my warranty is shorted by almost two months, which is annoying.
I would recommend this to a friend - Pros mentioned:Water line connection
Rated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was installed and connected to existing water line with eas.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Nice looking fridge and great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the interior lights and the large capacity. The price was also good and installation was perfect! They left everything working and clean!
I would recommend this to a friend Rated 5 out of 5 stars
Great implementation/installation team
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation team was very efficient. They came on time and finished the job without any negative experience. they were very knowledgeable and provided guidance on all queries we had. they took care of the old hauling with ease.
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Door alignment
Rated 5 out of 5 stars
Excellent service, disappointing product quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly delivery workers. Asked is they could reverse the doors but was told I had to call to request & pay a fee. Otherwise service was exceptional.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Buy total coverage is nails!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was handled perfect. We had to replace a brand New Whirlpool. Whilpool warranty was trying to get out of replacing a 6 week refrigerator say it had to go to a committee. Structural damage is not classified as cosmetic damage. I have Best Buy coverage for everything I buy. They replaced it in two days no questions. Thank you Best Buy
I would recommend this to a friend - Pros mentioned:Installation speed, Overall performance
Rated 5 out of 5 stars
Great installation process
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best guys ever!! They knew what they were doing, very respectful guys! Measured everything, move one, installed the new one, very fast. I'm very pleased! Thank you!
I would recommend this to a friend - Pros mentioned:Water line connection
Rated 5 out of 5 stars
Excellent Service!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Service! The two installers did a good job installing my new refrigerator and removing my old refrigerator. They did what was necessary to fit the refrigerator through narrow doors and installed the water line correctly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable and great service. Does exactly as it is intended and couldn't be happier.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Noise level
Rated 4 out of 5 stars
Frigidaire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Works well. It is a little noisy at times.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery and Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The company On Time Delivery and Installation that delivers for BEST BUY, Delivered, Relocated and installed Our Appliances. We had a Refrigerator, Gas Range Oven, Dishwasher and Microwave replaced. They did a Wonderful job All the Way Around. We received Text the day before letting us know they were coming as Scheduled with a time estimate. On the Day of Delivery we received updated text and also Text when they were on the Way. Gabrielle and Ralphel were Excellent on Delivery, Relocation, and installation. They were Professional, Very Knowledgeable and also Personable throughout the entire process. I would Recommend them to Anyone.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
I’ll trust them over and over again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Installers! Took care of my home and helped get it installed.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Service
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two technicians arrived in a time.y manor. Both were professional and friendly. They got right to work moving the old refrigerator to its new location. After that, they prepared the new unit and move it i into the kitchen being extremely careful not to damage it or the woodwork and door. Following the final installation they reviewed operation with me and ensured I was totally satisfied. Their performance exemplified the service I have come to expect from Best Buy.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional Nice Install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 gentlemen bestbuy sent to have the fridge installed super nice and professional. Came in installed quick thanks!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. No complaints on this end. Everything working just fine.
I would recommend this to a friend
