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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27390 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 536 Showing 10,701-10,720 of 27,390 reviews
  • Rated 5 out of 5 stars

    Service set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did amazing job putting my fridge into my house, great service, amazing workers, couldn’t be more pleased with them thankyou

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nicest delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication with prompt service with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Whirlpool Refrigerator. The sales lady knew her business. Installation was on time . It was not easy for those guys to get my old refrigerator out of my house. New one went in easy. So far it has been a good experience with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Appreciated the quality of work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were courteous and professional. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers installed without a hitch and worked efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Painless task of replacing the new hose...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great the second time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the connection process went very smooth, the delivery driver was great and on time and communicated with us. He said that he found some water coming out of the valve but there wasn't any leaks we later determined. They ended up coming out again two weeks later and reattempting the hookup. Thank you for a smooth non-eventful installation!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use, and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice improvement over what we have been using for years.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation was quicky and on time............

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my new refridgerator, works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous and careful. Efficient install and delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job of hooking everything up for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery on time and without a problem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was without a flaw. Juan (I'm sorry if I got this wrong) did the majority of the work by himself, explaining what we needed to know and sensitive to entry and placement of the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery team amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew of Best Buy was amazing! They explained everything in detail and were very friendly. They were on time and kept me updated throughout the day of their estimated time of arrival.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy team was quick and installed my fridge perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Nice technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and were professional and friendly and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super simple job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a whole lot to review. The fridge we got was pretty basic. The guys got it wheeled in put into the right spot and plugged in. No water lines were needed for this install. The guys were on time, friendly and quick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay, nothing special. The door gasket was damaged on the original delivery, so they replaced the entire door twice (1st one was dented). The fridge is fine, but I should have spent a little more on the LG or GE. It feels kind of flimsy & cheap compared to those other brands. The water nozzle points back & has a delay to it. The ice cubes are kind of small & come out a little crushed regardless of the setting. The shelves are also hard to clean. Lighting is great though & the door shelves are a good size (milk gallon fits easily). Like I said, nothing special about this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked it up and it works. What more can i ask?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Water Valve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers were knowledgeable and quick to fix the problem.

    I would recommend this to a friend