Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27391 reviews
(27,391 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad Hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was done professionally in minutes. I couldn't be happier.
I would recommend this to a friend Rated 5 out of 5 stars
My new insignia frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Refrigerator, the freezer on the bottom is roomy, and easy to see into, best of all I don't need to get on the floor to see what's in my refrigerator.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another great offering with the install of our new fridge
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues and no complains and will dwfinitely recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job installing, everything works great!
I would recommend this to a friend Rated 5 out of 5 stars
Way to go
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job was very professional was on time had a great time
I would recommend this to a friendRated 5 out of 5 stars
Great delivery team
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was as expected. Delivery guys were patient, gave me a 20 mins heads up call before arriving. Helped me get everything in the right place. Will definitely recommend
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
A+ service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are great ,neat and friendly service, well worth it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Setup was good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs installed and setup everything great. No issues.
I would recommend this to a friend Rated 2 out of 5 stars
Proceed with caution.....
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve bought refrigerators from Best Buy before and the delivery company have been more than helpful setting up the fridge and installing it to the location desired. On my second fridge the third party delivery men were not as careful as the previous. First of all they were very young and not physically big enough to haul the fridge up to the second floor. They wound up scratching my wood stairs in multiple areas. They installed the water hook up kit to my existing copper tubing with a special connection which came with the kit but they did not install the door handles. Go figure something as simple as that they couldn’t do. Anyways just be careful when the delivery crew shows up. Make sure they are physically able to carry the fridge up to your second floor and keep and eye on their tools. The one who was training the other dropped a heavy tool on my kitchen marble floor. Luckily it did crack. I did not want to complain to BB about the scratched stairs. Some areas are gouged. Thing is I highly doubt anyone from geek squad is going to come out and fix the stairs. I rather do it my self then trust another third party to come out and fix the stairs. I’m extremely handy and can do it. Anyways thank Best Buy for the nice refrigerator but check the third parties employees and see if they have the experience and strength to lift the appliances “with the straps of course”. As far as the kit goes it works. Nothing to rave about. You need it if you have an older type of connection like those plastic couplers that you pull at both ends and insert the plastic clip to prevent the tubes from dislodging. Best,
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
- Pros mentioned:Size
Rated 5 out of 5 stars
worked perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! it fit perfectly in the back of fridge.
I would recommend this to a friend - Pros mentioned:Water line connection
Rated 5 out of 5 stars
Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy crew installed my waterline within seconds. Thank you!
I would recommend this to a friend Rated 5 out of 5 stars
Smooth and Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was smooth and easy. Everything done within 15 minutes.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best install I’ve ever had. Received text the day before with time frame. Than the morning of I received another text and they arrived at 7am. Very courteous and professional. Made sure it was installed properly and leveled my new refrigerator.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Delivery guys did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad they did the installation and set up the frig.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Does its work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came with the fridge as far as I can tell works well.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were efficient and did a great job. Love my new frig.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works extremely well with my refrigerator!!!!! Would rec
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
great and easy set up of fridge!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the installer had no problem with set up of this appliance
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Worked fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No concerns. Worked for what we were trying to do.
I would recommend this to a friend
