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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27391 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 549 Showing 10,961-10,980 of 27,391 reviews
  • Rated 5 out of 5 stars

    I could have done this...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...but let the installer do it anyway. A better option would be to offer Cleaning the old waterline! Mine was disgusting because our old refrigerator lasted a long time. Also underneath the old refrigerator? I needed to use a drywall knife to scrape up all the funk before they put the new one in. Disgusting. BestBuy offer cleaning services!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works very good and looks really great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product and service I get at Best Buy is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad - not sure at this time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased the GEEK squad for my refrigerator for 5 years but it’s expensive if I never have to use it - you may feel waste of time if you don’t break.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worked just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a simple connector so it was just fine. Nothing special.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Good Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a nice job installing the water line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks care about your property

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Geeks. They CARRIED the old refrigerator out, didn't use a dolly. That was awesome as we have tile floors and were concerned they'd break a tile or damage other flooring. WONDERFUL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install service for refrig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install team called in advance, carefully moved the new refrig into position without bumping into any walls or woodwork, and removed all the packing material inside the refrig. They were clean, careful, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job. They were in and out in no time. They had to take our front door off to get the frig in. Didn't leave a mark on the door or frame. They even moved the old frig to the garage for recycling pickup of the frig.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Basic delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and courteous. It was basically plug n play

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job of installing the fridge to existing waterline

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    very useful!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation kit is very helpful for the modern fridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery crew was great. They IMMEDIATELY knew that the counter-depth model was not going to open once it was pushed back into the space. Frustrating because I submitted the dimensions of the location and they were "approved." Again, delivery crew was awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is nice and does what we need. Only thing I wish was better was a bigger ice storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy technicians did a great job on the installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Ice Maker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple straight forward install, professional done

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues! It worked just liek it should have...recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is handy to install fridge. That’s all you need

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problems with installing the washing machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    they came to install a broken fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came to install a broken fridge , they noticed it was broken, they took it back. Im glad they were honest about the damage, thats y I use Best Buy service for my machines.

    I would recommend this to a friend