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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 556 Showing 11,101-11,120 of 27,392 reviews
  • Rated 5 out of 5 stars

    Professionally done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed our new freezer were very professional. They answered all of our questions clearly and made sure that we understood how to operate it.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    install of water line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the water line and did not screw it up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great product. Great priced. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went perfectly. No problems encountered.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, instructions easy to follow well made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt friendly installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the guys who installed our refrigerator. They came when they said they would. They were friendly and courteous and cleaned up when they were done. We have hardwood floors and they actually carried the refrigeratory in the house to the place where it was installed so as not to damage the floor. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, they came by and installed it in not time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chris.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do. No issues with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung is a good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the layout of fridge. Sufficient space for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    water line connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys connected it up and did a nice fast and neat job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Servicemen were great. They arrived on time, removed our old refrigerator & installed the refrigerator without any issues. They set the controls & waited until it was cooling before leaving. It was all done within 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did great job connecting my refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Because why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So you’re buying a new fridge, I’m assuming things are going pretty well for you. So why not throw another $25 in the pot and have a certified wizard install your water line. That’s right Duck McScrooge, sit back and clean your monical while this mystic masters do all the work because.... hey you’ve earned it.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Water line connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with how the water line was connected to our fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installation team delivered our new Samsung refrigerator without a scratch or dent, connected the power and water and reviewed the functions with us . The team was knowledgeable, friendly and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time and did a wonderful job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These delivery guys were súper profesional and kind. Nothing like the Lowe’s delivery guys these guys looked so grateful to be working and no attitude at all. Will definitely recommend getting your new appliances installed by the Best Buy delivery guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out, in less than an hour!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly crew of two showed up fashionably early, with plenty of notice. No surprises, despite a tight fit getting the new fridge through the front door. Old fridge removal went well too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery/installation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was right at the size limit to fit into my house. The delivery/installation team went above and beyond to place it in the spot in the kitchen. It took much longer than expected because of comications, but I'm extremely happy and satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy connected the refrigerator in less than 5 minutes

    I would recommend this to a friend