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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 577 Showing 11,521-11,540 of 27,392 reviews
  • Rated 5 out of 5 stars

    Fridge Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer Harry and another guy installed refrigerator within 15 minutes and removed inside packing of the fridge and explained what they know and what they do not know. Excellent installers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tools

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use this tool, however, the installer was extremely considerate, efficient, and quickly installed the refrigerator. He reviewed everything with me and was respectful of my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery persons did a great job installing the refrigerator. They did it quick and professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who delivered my refrigerator were great. They missed the delivery window due to crazy traffic but called to let me know they would be late. Took away my old fridge and installed the new one without any problems on an extremely hot day. Cleaned up after themselves and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Works very well. Very satisfied with purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer was installed and we did not need any water hooked up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My first experience with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given 5 stars if the handle on my refrigerator wasn't loose. I had to make four appointments and stayed home waiting and no body showed up. I was sent an e-mail that I had canceled the appointments when I did no such thing. I finally got a person that was an American and got results. My experience with Best Buy wasn't exactly something I want to repeat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stainless steel is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints work how they should no problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that installed our refrigerator did an amazing job. They were courteous, worked efficiently, and knowledgeable about our appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had already removed the existing fridge so connecting to the water line was easy. Just attached the connection to the new one and slid the new fridge in place where the old one was, All packaging and debris taken away I gave them a tip for the quick and painless install and they were off to the next stop in a flash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deliverers were awesome. They were not intimidated by small doorways and navigated fridge into place and hooked up. They pointed out what might be scrapes on door handles and were ready to order new ones but realized it was just smudges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was as scheduled. They called to confirm and were on time. The installation was done promptly and professionally.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water filter installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product water filtered water has good pressure. Quick installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great service! They were very nice and kind! They even came back again to make sure they delivered as we were sleeping and didn’t hear the door! They did an amazing job loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were neat and professional...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .. And they did a great job getting the heavy new fridge up to, and the old fridge down from, the 2nd floor kitchen via a twisting staircase without scratching either the fridge or the stairs. More than this I cannot ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened box and took the box and all the packing away with them. Leveled it and installed the handle. There was no water line hookup or anything else to do other than plug it in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    President

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great experience, very professional and showed up when they said they were gonna be there. Prepped the space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No problems....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went smoothly and have had no problems thus far!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water Source

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older house and the Refrigerator cabinet didn't have an existing water source right behind fridge, except a hose from under the sink with shutoff valve. They said they couldn't hook up due to possible leaks, so I had to do that myself. Not a big deal but they shut off water to unhook old fridge, they could have hooked up and made sure it was properly connected vs refusing because of rule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refridgerator service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remarable customer service. Edward was a very helpful representative.

    I would recommend this to a friend