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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 581 Showing 11,601-11,620 of 27,392 reviews
  • Rated 5 out of 5 stars

    Perfect delivery experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was spot on! Delivery guys communicated well, were on time, efficient, and cleaned up the packaging materials. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivering team

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, courteous, and experienced workers, they were in and out quickly. I would recommend hiring them for any deliveries. I have a small kitchen, and my husband and i couldn't have brought the fridge in by ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a total tech member, the fridge installation came free with the delivery. This is an awesome membership investment, the best buy techs deliver and install the appliances I bought free of charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with the Geeks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad made them cool point back after Best Buy had some contractors deliver the first time. They broke the the item and had to take it back and made me wait almost a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE REFG/Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone at Best Buy that I had contact with was very professional and helpful. In spite of the Samsung awful refg/freezer that I originally purchase, finally returned and purchased the GE ......Great Refg.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was so great and easy. The techs were very professional and pleasant. The installation was done very fast. The techs knew what they were doing and answered all my questions to ensure that the installation went great

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 2 out of 5 stars

    Disappointed in Whirlpool brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned Whirlpool products(Refrig, washer/dryer, microwave, and range in the past but was very disappointed in this purchase. Door handles were out of alignment and drawers in refrig. side had a very difficult time opening; had Bestbuy come in to align door and Whirlpool check drawers which were found to be defective and are on back order for replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery install was efficient and courteous. They arrived within the appointment window and called to let me know when they would arrive within a 20 minutes time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. Once I learned to reorganize my space, it actually has more space inside because of how the shelving can be organized. Water dispenser, and 2 types of ice. Multi zone drawer is FANTASTIC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the refrigerator into the kitchen was a real challenge, after removing some door trim they got it in. They went above and beyond. A great group of guys. The crew was exceptional!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar customer service !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was professional and knowledgeable about delivery and installation. When an unforeseen problem happened, a warehouse manager responded quickly and resolved the challenge to our great satisfaction!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Zac and Michael were really courteous and quick with the delivery and install. They explained all the things needed and asked to call back for any queries that we have. I really loved the professional service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    me gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator, February 2022. It’s got a lot more room than it looks like sample bit nice I’m still enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy installation team is amazing they go above and beyond to make everything perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator, worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is huge, it has lots of compartments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally give 5 star reviews but I was really happy with the gentlemen that installed my refrigerator for me. They were both very friendly and professional. Jesus and his partner did any awesome job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast but not Tidy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres a check list and even though the delivery was fast they marked the check list that they did e everything they didnt wipe down the appliance or finish installing parts of the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys took great care and were very respectful of our home and installed with great care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Installation package.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator wAS RECEIVED ON Sept. 11 . Completed installation on October 9, and your installation staff came several times as i had trouble getting contractor to be ready and have water hooked up. I appreciated their patience and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality in service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the men that delivered my appliances and connected them took care of my items like it were their own. They treated my house with so much care and respect, I was super impressed. They went beyond the job and made things personable. The guys were pretty cool to talk to. I wouldnt mind having them deliver again.

    I would recommend this to a friend