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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 587 Showing 11,721-11,740 of 27,392 reviews
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick and fast by the crew. Set was easy and it was all done in about 1.5 hrs. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with our recently purchased dishwasher, the technician who performed our new refrigerator installation was in all way courteous, punctual, polite, and professional. We could not have been more satisfied with the service he provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install and removal (for a charge) of my old fridge were part of the total deal when buying my new fridge. The 2 guys who came to the house did an excellent job all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water line hooked up to fridge fast and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked everything up to our existing line. Nothing else was required and it worked right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation went very well. They went over all the features and how to use and clean everything. Thank you Best Buy for a a great buying experience and a delivery and installation that went perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for the install of replacement fridge it went well and they removed the old one all done with minimum disruption and fuss...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation Celebration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered a refrigerator. Plugged it in. Balanced it and used a level. Left me with easy instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent crew and vere polite. Installed appliance in no time with care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and Professional Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. They reversed the doors at my request and promptly placed the refrigerator in my kitchen. A great professional job and arrived within 15 minutes of their appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation on 2nd attempt awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st guys who were supposed to deliver hit a road block and didn't try to get around said we could pick up the fridge from them if we met them. Not helpful. 2nd set called, were polite, did an awesome job explaining function, wwre careful and courteous

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like my refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was delivered with dents on the side, but other than that. I was good. I like my refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery team

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kelvin and Juan handled the delivery and installation with care. It was the smoothest exchange. It all happened within 30 minutes. They were very experienced and professional. I would definitely recommend this last team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very friendly and careful. I appreciated their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have everything in place ready for installation - you are ok. If not be ready to have your item left at the house and the installation team will come back when prep is ready (water line, valves, etc..)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard working, friendly team of two guys who quickly hauled our old fridge out and brought in the new one. They were very careful to not hit anything and took the time to explain new features on the fridge. Very pleased with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ‘ The Good Guys”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that delivered my purchase at Best Buy was Excellent . On time, pleasant, Knew what they were doing step by step Very professional. No difficult . Did all what they need to do. Good Guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best delivery guys ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in on time. Polite, informative, mapped out the beat way to get it in the house. Got it in. Gave a wonderful summary of features. They rocked. After all of the deliveries brought to my home they were hands down the beat delivery guys EVER!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was very nice, the problem was they didn't unpack the refrigerator at all. they just brought it in the house and plugged it in, that was it. They said they didn't need me to sign anything and left. I ended up spending at least a half hour unwrapping everything on the inside. I should of checked it before they ran out the door, but I was busy tending to my sick brother. Anyways to add to the horrible service that I got, the actual unit doesn't even work. It doesn't even keep the food cold, the freezer wont even freeze ice cubes. All ice cream products melt, etc. Not very happy right now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great job guys!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job. Very professional and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two fellas that installed were great. Cleaned and took all packing materials with them....doors were not level and they adjusted them before leaving. Professional and very courteous.

    I would recommend this to a friend