Customer Ratings & Reviews

The first refrigerator that was delivered leaked water. It was immediately replaced and everything works great. I love the french doors and drawer. The bright light makes everything easy to see. The size of the refrigerator was perfect for my kitchen.

I recently bought a 7 cu ft freezer at Best Buy and I paid for the inhouse delivery. I am 77 yrs old with a heart condition. I did not want to attempt moving the freezer into my house and down basement stairs. The Best Buy delivery team (2) were polite, efficient and easily carried the freezer to my basement. I was very pleased with this service.

It can’t be easy carrying such a heavy appliance into people’s homes, but these guys did it very well. I did have an issue with water not coming out, but it turns out that it was due to a plumbing issue and not due to their performance. There was limited communication on how to proceed or what the cause may have been and I was left wondering until I hired a plumber.

The company On Time Delivery and Installation that delivers for BEST BUY, Delivered, Relocated and installed Our Appliances. We had a Refrigerator, Gas Range Oven, Dishwasher and Microwave replaced. They did a Wonderful job All the Way Around. We received Text the day before letting us know they were coming as Scheduled with a time estimate. On the Day of Delivery we received updated text and also Text when they were on the Way. Gabrielle and Ralphel were Excellent on Delivery, Relocation, and installation. They were Professional, Very Knowledgeable and also Personable throughout the entire process. I would Recommend them to Anyone.

Very clean and professional installation. They took my old fridge and installed my new one in half an hour.

Install was good. However, they didn't stand behind their product they sold me. And in between there I tried to stop an order for a dryer and am not allowed to do it.

The GE 16.6 Cu. Ft. Top-Freezer was installed to an existing electrical outlet. It was ready to use as I did not buy the icemaker model and therefore did not need a water line. The delivery guys were able to reverse the door to open from right to left on site just before the installation.

excellent, professional service as expected, no surprises.

Put it right were it was suppose to go and unpacked it and did the full set up. I am very happy

Fridge was installed correctly and is functioning properly with no issues.

Love my deep freezer ! Quiet and works wellso gfar. Guys were professional

Simple install. Just needed to plug in. Got the job done.

They did a great job. They did everything so well.

The delivery guys were first rate, fast delivery, and actually lifted the frig across my nice wood floors to put it in place. It never touch the ground until it came to the final placement. Amazing! They were also on time for the delivery (actually a little early), kept me informed via text messages along the way, were pleasant and took great care to complete the delivery accurately. Installed the old frig in the garage, hooked up the water lines on both (and they don't leak!). Everything works great.

They had a glitch and were not going to be able to deliver but they came through! Good install also

The fridge is great. We love it. I assume the water in the door and ice maker are nice, but I don't know yet... The techs did not bring the new fridge inside. They claimed they were not allowed to take it out of the box. (The box size was too big for the door, but the fridge was not.) Best Buy service on the phone said they could, but then the installers said they didn't know how to assemble it. We had to have them leave it and get family to help or wait months for re-delivery. The installers did not give us the kit to connect to the water either. We still need that. The fridge itself is great though.

Everything was professional and easy to install for my parents

The install team was very professional and speedy. I am very happy with the job.

Installation was fast and smooth I would use it again

Water install not required.........................