Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb professionalism, knowledge, and efficient. Also, most helpful going above and beyond what was required to facilitate the movement of the old refrigerator out, while putting this one in.
I would recommend this to a friendRated 5 out of 5 stars
Great flawless installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation team arrived on time. They removed my old refrigerator and installed (connected new waterline, placed new refrigerator in place and leveled it) the new one within fifteen minutes. I received basic instructions regarding the refrigerator operation. Thanks for a great job .
I would recommend this to a friendRated 4 out of 5 stars
New Fridge... New Water Supply
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just go ahead and get it. Don't be cheap..haaha. You might as well replace the old piping when you get a new fridge.
I would recommend this to a friendRated 5 out of 5 stars
No complaints.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Followed instructions, called before coming, was on time, efficient and professional.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator installation
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our installation for our refrigerator was hassle free and very professional. We also had them move our existing refrigerator into our garage and take away the broken one in there. Overall a great experience!
I would recommend this to a friendRated 5 out of 5 stars
Best Buy delivery people part two
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As I said before, I love the Best Buy delivery people. I recommend them highly. They are fast, efficient and friendly.
I would recommend this to a friendRated 5 out of 5 stars
installers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the guys that installed the new fridge were very professional, clean, and easy to talk with. they deserved the tip we gave them. I hope Best Buy knows they have good fridge installers.
I would recommend this to a friendRated 4 out of 5 stars
Old one out, new one in.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice job. Early arrival to perform the job so new fridge was good.
I would recommend this to a friendRated 5 out of 5 stars
Good installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good installation. We had done most of the prep work before installers arrived so we substantially reduced the work they had to do.
I would recommend this to a friendRated 4 out of 5 stars
A good choice for this installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially we were going to do our own hookup...so glad we decided to have Best Buy do the work...we had a great technician and that made the process work so well.
I would recommend this to a friendRated 5 out of 5 stars
Good Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation from the delivery workers went smooth. Plug and play refrigerator unit, delivery worker asked if there were any questions and any concerns, which there wasn't any. It was a good installation and a fast one.
I would recommend this to a friendRated 2 out of 5 stars
Fridge install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This part was not completed. The delivery crew were nice. Install was fine. The water line was not connected. They said they could not do it. I feel the website should be more clear on the specifics for a water line hookup.
I would recommend this to a friendRated 5 out of 5 stars
Very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery/installers for my GE refrigerator were professional, and conscientious. There was damage and the installer was quick to contact Best Buy to arrange a repair.
I would recommend this to a friendRated 5 out of 5 stars
LG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the service in purchasing an LG Refrigerator. Chauncey was very helpful in picking out the right one for my home. The installation team did a great job! I am very happy with my purchase.
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is really nice and has more space. I highly recommend it.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neat clean service. Everything works properly. They took away my old fridge and installed my new one. Made sure not to scratch the walls when carrying in the new fridge. I'm happy with the results. In will recommend Best Buy.
I would recommend this to a friendRated 4 out of 5 stars
LG Refrigerator Top Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the model style and the price is right with my pocket.
I would recommend this to a friendRated 5 out of 5 stars
Pay the extra little bit of money it's worth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely recommend this they had to put the new refrigerator all together also taking it apart to get it into the area in my kitchen it would be very hard to do that yourself.
I would recommend this to a friendRated 5 out of 5 stars
Upright freezer delivery, installation & haul away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Israel & his partner were great. They were on time, very courteous, and provided a very professional installation of our new stand up freezer.
I would recommend this to a friendRated 3 out of 5 stars
Installation and Connection to Existing Waterline
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No Waterline Needed. I was told to buy it just in case. They didn't believe that my existing waterline would work with the new refrigerator. I was told if they didn't need to use it, to bring it back to the store. The men that installed my refrigerator attempted to keep the item. I asked for it, they fumbled to find it in the cab of the delivery truck. They said they could do the return for me.. nope I will. No trust there....
No, I would not recommend this to a friend
