Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great service installation team.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our service insulation team was very proficient and help to find the best placement for our new appliance.
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was flawless! Very professional and team was quick and efficient
I would recommend this to a friendRated 3 out of 5 stars
A bit unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerature arrived fine and the delivery guys were ok. They were not able to take the old frig so had to reschedule. What I am not happy with is paying for stove/oven that is still on backorder. Was scheduled for August 9 but wensite now has October 15. Have not been contacted about the delay but I have to make payments on credit card account for something I have not received.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Delivery/Setup Service
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery guys were easy to get along with and new what they were doing from the get go. Took their time to do things right instead of rushing. Saved me the time and hassle of installation. Would go this route again.
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew was in and out about as quick as you can imagine. Polite, professional, basically all you could ask for, would definitely use them next time (but hopefully a long time from now) that I need my next refrigerator!
I would recommend this to a friendRated 5 out of 5 stars
Excellent people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have an Installer quickly and professionally connect your Refrigerator to an existing water supply line. We will install a manufacturer supplied water filter or new water filter, if purchased. We will also level the new appliance and demonstrate the basic operation.
I would recommend this to a friendRated 5 out of 5 stars
Water line
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a water line and Best Buy installed it. They were professional and curious.
I would recommend this to a friendRated 5 out of 5 stars
Kitchenaid refrigerator
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Steve is great! Very helpful and great customer service
I would recommend this to a friendRated 5 out of 5 stars
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||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator Installation service from Best Buy is really good
I would recommend this to a friendRated 4 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Lots of space for everything. Only reason for 4 stars is we have not hooked up water
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only concern is that the door doesn’t close properly. The delivery and the men were on time and very nice
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello customers, great service Best Buy. Thank you
I would recommend this to a friendRated 4 out of 5 stars
Homeowner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to remove all of the tape inside the refrigerator and freezer since the installers did not.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Service Gentlemen were Fantastic!! We had our other refrigerator moved to garage and the new one moved in. Door ways were pretty tight but they did it with ease and care!
I would recommend this to a friendRated 4 out of 5 stars
Fridge line hooked up, just forgot turn on valve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge delivery men hooked up the water line. They neglected to turn on the valve under the sink before they left.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Delivery and Installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were great. Very polite, professional, and efficient. They were very helpful and answered all my questions.
I would recommend this to a friendRated 4 out of 5 stars
Dishwasher installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher installation went well-the unit sticks out more than the previous one but it will be remedied when we remodel soon.
I would recommend this to a friendRated 5 out of 5 stars
Good installation
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Timely, efficient and orderly. They did tge install within the specified hours. Can’t complain.
I would recommend this to a friendRated 4 out of 5 stars
Helper fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge installer was very helpful and knowledgeable plus he had his mask on all the time he was at my house
I would recommend this to a friendRated 5 out of 5 stars
Well pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time. Gave us updates on arrival time. They were careful and did their job professionally. They were respectful as well.
I would recommend this to a friend