Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Easy install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery men brought the fridge in without issue. They took care to not damage the fridge or my cabinets. They started it up and showed me the controls. There was no water installation involved.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator conection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess I need this for connection for fridgerator and don’t know much about it . But I will find out and give follow up I don’t know how I got this unless it is part of fridge
I would recommend this to a friendRated 5 out of 5 stars
On time, on the job, satisfied customer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time, the installers were very professional, and got it done quickly. A great experience.
I would recommend this to a friendRated 4 out of 5 stars
Damage to Fridge during install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scratches on my brand new appliance doors that only I notice but still. At least I didn't have to lift it or install it on my own.
I would recommend this to a friendRated 5 out of 5 stars
Two Thumbs up for install!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install went as smoothly as you would expect - was given updates on arrival; delivery guys moved it to where it needed to go and plugged the cord into the socket.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two men who installed this refrigerator were extremely professional. They were careful the entire time of moving in the new frig and moving out the old. Ensure everything was clean and even swept after taking out old frig before putting in new one. Outstanding service!
I would recommend this to a friendRated 5 out of 5 stars
Honest and friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician told my wife that we didn't need to use the stainless steel line that they forced me to buy due to the fact we already had a stainless steel line installed. He could have easily just kept the new one and ripped us off, but gave it to us to return.
I would recommend this to a friendRated 5 out of 5 stars
Installation services
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation personnel was very professional and provided great customer service. Highly recommend!
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were quick and efficient. I like the text updating as they are on their route and heading my way!!
I would recommend this to a friendRated 5 out of 5 stars
Great Setup Team from Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice guys. Got everything setup and showed me how to use some of the functions before they took off.
I would recommend this to a friendRated 5 out of 5 stars
Deep freeze
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a nice job, installing it. They was punctual and easy to communicate and deal with would recommend others do I have products delivered.
I would recommend this to a friendRated 5 out of 5 stars
Frig Delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen who delivered the frig did a great job. They were in & out in no time & were very courteous & careful.
I would recommend this to a friendRated 4 out of 5 stars
Fridge delivery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a refrigerator delivered. It came with 3 dents in it. Best Buy exchanged it without issue.
I would recommend this to a friendRated 5 out of 5 stars
first class delivery and installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and installation was superior. The men were very professional and knowledgeable. Our first refrigerator delivery was very very lacking in professional and problematic to get it done.
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Add new hardware to new appliances. Feel great about the warranty.
I would recommend this to a friendRated 5 out of 5 stars
Appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing work on delivery! The guys was very helpful, I highly appreciate
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service had purchased a refrigerator for my Mom the guys came out delivered and installed refrigerator and in no time they had it up and running.
I would recommend this to a friendRated 3 out of 5 stars
Installed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re less careful and no knowledge about the product like a professional does. Leave scratches on my wall. Especially with the second time installation for the washer are terrible with communication and carelessness.
No, I would not recommend this to a friendRated 2 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asked about buying a scratch and dent or open box was told they don't have either. So brought a brand new one the day it was delivered refrigerator was dented so bad that it doesn't sit level. Called customer service and was afforded $100 gift card to Best Buy. So asked for a new one. 3 weeks before it can be delivered
No, I would not recommend this to a friendRated 4 out of 5 stars
Good fridge for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only good thing about this was the delivery guy still been waiting to hear from best buy because of there mess up on delivery .
No, I would not recommend this to a friend