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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 620 Showing 12,381-12,400 of 27,392 reviews
  • Rated 5 out of 5 stars

    ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my new refrigerator was professional. The two men were very careful removing the old refrigerator and installing the new one. Very pleased with this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Team was friendly and efficient at install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and good quality . Best buy makes it so easy to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation of freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    employees were very friendly and professional. They were very careful in handling of freezer. Explained how certain features worked. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience from order to installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication on when the driver would be there. Delivery went smoothly and technicians were courteous, efficient and respectful of property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy User

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician knew exactly what was doing..very fast and extremely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality and very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived when they said they would. Removed my old fridge and hooked up my new one in no time. They were very knowledgable. They even went the extra mile to unwrap and insert all the shelves and drawers and install them! Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service friendly very knowledgeable had it in quick walked us through all the features and gave us tips on the maintenance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice delivery personal answered all questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys moved the fridge in great but we’re told that they couldn’t install the existing water line so we had to do it ourselves

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Incompetent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give a five star but the guys who put this in didn't hook up the washer line said i had to call a plumber because if the hooked this up it would leak that i needed to have plunking work redone for this to work proudly. Called plumber and nothing was wrong with my pulling fixtures so he hooked it up on 5 min and haven't had a problem yet!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Used

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. I would purchase this in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Man

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best, the two gentlemen replace the refrigerator and hooked everything up.They answered all of my questions and made sure everything was working correctly…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyCustomer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with Matthew and Cardara. Very professional and knowledgeable about install. Careful and courteous and worked quickly. They work well together too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meet all my expectations Very spacious, easy to clean energy, efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frosty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slight frost build up around lip near the basket easily removed

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Attention to detail !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water line was not hooked up. I just hooked up the water today 9-16-22. Just noticed that the delivery man had turned on the ice maker. The manuel state's not to turn on ice maker until the water is hooked up. Hopefully they didn't damage the ice maker !

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Job on the water line install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always concerned about water lines breaking. So far so good here. Stainless steel braided water line is your best option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CostabRavaRefrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called regarding their estimated arrival. They were very careful to move the refrigerator into the house without hitting the walls or the doors. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were very professional and knew what the were doing. removing the old fridge was a challenge but they figured it out quickly

    I would recommend this to a friend