Customer Ratings & Reviews

Terrific professionals who made sure was set up and working level and good to go. Ended up having to buy from Samsung direct so it was nice they installed even though we had to buy elsewhere

I initially scheduled the service hoping to set up the ice machine. Turns out there is no water line for the fridge. Bestbuy allows me to get the refund of the service. This is the right way to do business!

Excellent experience. We recently had new hardwood floors installed and the team that came to install were so professional. They were extremely careful and we really appreciated them taking so much care.

Delivery people were quick and careful. On time. Figured out how to get it into the kitchen without removing the fridge doors which I thought would be necessary.

My refrigerator didnt have ice and/or water hookup. They installed it level. They did leave dirty handprints on the side though, but, it was easy to clean.

great customer service, install was quick and easy. They arrived on time and were very fast at install

We were really shocked at how good service was at Best Buy! We were able to pick out a refrigerator/freezer and had it delivered within a few day. The service was excellent and we are very satisfied with our item..

Techs were very kind, and install the fridge in no time. They disassembled and reassembled the fridge doors to fit it through the house's door frame very quickly. Thank you!

Delivery persons were super professional and cared about how the equipment navigated my home. Could not recommend this service more.

Hoses worked perfectly. They install made sure it was working before he left and everything worked properly

Installation of our new refrigerator to our existing water line was quick and professionally done.

The men who delivered and installed my refrigerator was so nice and informative. I liked that they came prepared for the job, and made sure all my needs were met before they left. Best Buy delivery workers are Awesome!

I purchased a new refrigerator from Best Buy along with the installation. They were very quick on scheduling an appointment and very nice and professional when they delivered and installed the refrigerator.

They came to home on time. They were so quick and professional;) We love it. Keep up the good work BestBuy:)

Very happy so far, The Greek squad exchanged the freezer with another one. They were very professional and friendly.

Did not have ice maker hooked to water. I am on well water which is not the best. Purchased a countertop ice maker and pour ice into refrigerator ice maker for dispensing. Use distilled water for making ice. Refrigerator gives great crushed ice.

The installation team that came to my home was kind, courteous and very helpful. Even with things not related to the refrigerator. I had a baby gate in the door way that needed to be removed to bring the appliance in. They helped with everything!

The people that helped set up the freezer were judt amazing, absolute gentleman and had it installed within 10 minutes of arriving.

They came in and set it up FAST.. Wouldn't fit under my crown molding. but that's not his fault...

The installation was excellent. Delivered and installed in a good amount of time and the individuals were very respectful and great to talk to. Totally recommend their service!