Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Insignia Top-Freezer Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that the my refrigerator was damaged before it was placed on the truck.
I would recommend this to a friendRated 5 out of 5 stars
Great installation process.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew was fast, careful and courteous and they had us up and running in no time.
I would recommend this to a friendRated 5 out of 5 stars
My New Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator! Especially one section that moves in order for me to store food better.
I would recommend this to a friendRated 5 out of 5 stars
One word: AWESOME!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did a beautiful job on the 2 appliances they installed. I couldn’t be happier with the quality of service.
I would recommend this to a friendRated 5 out of 5 stars
Friendly!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery team was very friendly and efficient!wroked around tight doorways with ease.
I would recommend this to a friendRated 5 out of 5 stars
Installation was a breeze!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went off without a hitch. The installation crew were very courteous and knowledgeable. They were first going to use the existing water line but it was corroded and ended up using the new line.
I would recommend this to a friendRated 5 out of 5 stars
JohnZ12
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was great done very professionally and no debris
I would recommend this to a friendRated 3 out of 5 stars
Thanks anyway.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We installed the refrigerator ourselves because the first time they came, we had not taken out all the stuff from my old fridge. They left with my new fridge. When we’re all set for the installation of my new fridge , there wasn’t any available time on our preferred date. Hence we just installed it ourselves.
I would recommend this to a friendRated 5 out of 5 stars
Friendly and Efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace a 15+ year old fridge, ended up replacing all of our kitchen appliances. Went with Samsung because the oven was the best fit for the space. The installer was quick and professional hooking up the fridge to the water supply.
I would recommend this to a friendRated 5 out of 5 stars
Excellent delivery guys!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were very friendly and knowledgable. They were very careful carrying the fridge up my flight of stairs and explained the fridge to me.
I would recommend this to a friendRated 5 out of 5 stars
Best way is to buy at best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good experience at purchase. Sales person explains product in detail and resolves all queries
I would recommend this to a friendRated 5 out of 5 stars
New Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your Installers were very professional and made everything work and look good. Very happy with my purchase.
I would recommend this to a friendRated 5 out of 5 stars
Best Delivery Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My appliance arrived on time they removed my old refrigerator without damaging any thing I’m very satisfied with how everything turned out.
I would recommend this to a friendRated 5 out of 5 stars
I love Geek Squad!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were great. They were on time, polite and didn't damage anything coming or going. I love Geek Squad!
I would recommend this to a friendRated 5 out of 5 stars
Service with a smile
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team that did the install was great. Professional and kind and on such a hot day they totally kept there cool!
I would recommend this to a friendRated 5 out of 5 stars
Great Job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were professional and did a great job getting everything set up.
I would recommend this to a friendRated 5 out of 5 stars
We have confidence in the Geek Squad to do a good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the reasons for purchasing our refrigerator at Best Buy was that we could get the Geek Squad to deliver and install it. They did a great job - fast, careful and efficient. They also told us a lot of valuable tips on using and caring for the refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
Valve different
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They had difficulty doing the insatll because of the water valve size difference but once changed worked well
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator professional installed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator installation was professional done. Manual and Mike were extremely capable I was amazed how there were able to bring the unit into my house using straps.
I would recommend this to a friendRated 3 out of 5 stars
Installed did the bare minimum
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers did not complete the job. They left tape and stuff on the back of refrigerator that i had to remove. They did not lock in the wheels so when we would open the door it rolled easily. Even my toddler could move it some. Not safe to leave it like that. Would if I was old and couldn't lock it in myself?
No, I would not recommend this to a friend
