Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Customer Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two technicians that delivered the appliance were very pleasant and efficient. We appreciated them following the precautions of wearing their masks and the quality of customer service they displayed.
I would recommend this to a friend- Cons mentioned:Leveling
Rated 2 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crew were not sure what to do. The refrigerator is still not level. When I open either door, the door will swing to the right violently. Another crew came out after I complained. They said they couldn’t do anything about it
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, money well spent. Would not have been able to install by myself
I would recommend this to a friendRated 5 out of 5 stars
Dented door
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The techs came in and replaced my door only, they brought an entire new fridge but just needed the door replaced as the first one they sent had a dent in it. They were in and out smooth and quick
I would recommend this to a friendRated 5 out of 5 stars
Freezer Delivery and Setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and helpful delivery team. Setup and removal of old freezer went very smooth.
I would recommend this to a friendRated 4 out of 5 stars
Installation went great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My one and only complaint is that they showed up over an hour outside the timeframe I was quoted. Otherwise, the delivery and installation went well.
I would recommend this to a friendRated 3 out of 5 stars
At least the install was fast?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the refrigerator, but even though the installation was extremely quick they installed the handles on top of the protective plastic film, forcing me to go back and remove the handles to take the plastic film off. Additionally, one of the doors has an awful squeak so I need to make adjustments to the door because I swear the neighbors can probably hear when we open the fridge door.
I would recommend this to a friendRated 5 out of 5 stars
Installaion service
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refridgerator install was done very well. Care was taken during delivery and all questions answered. Old fridge removed
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. Installation was done in a timely manner. Technicians were knowledgeable and friendly
I would recommend this to a friendRated 4 out of 5 stars
Waterline connection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and install. The waterline connection for the refrigerator works great.
I would recommend this to a friendRated 5 out of 5 stars
Thanks for a trouble free installation!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew was professional, curteous, and quick. Thanks for a trouble free installation!
I would recommend this to a friendRated 5 out of 5 stars
Very content
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The transition from the old fridge to the one one was seamless. I didn’t have to lift a finger. The deliverubtr was very nice.
I would recommend this to a friendRated 5 out of 5 stars
Reg install with no existing water line
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was no water line available. I had to get a plumber in to add a second water line for the water/ice machine.
I would recommend this to a friendRated 5 out of 5 stars
Great delivery experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys that installed my new refrigerator where very professional, and you could tell they knew what they were doing
I would recommend this to a friendRated 5 out of 5 stars
delivery on time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and installation were on time. When they left kitchen was clean like it would never even happened.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The BB representative was very professional and informative. I cannot review the product until it is in my home and I am using it.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our refrigerator was delivered and the delivery staff were very professional. I received a reminder call the night before and they called me on their way to let me know they would be arriving soon.
I would recommend this to a friendRated 5 out of 5 stars
Great reliable work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service repair was done with the most expertise possible no mess to clean up. Everything was done by the working crew. Again wonderful job.
I would recommend this to a friendRated 5 out of 5 stars
Good Service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gret services. Would recommended for anyone with a concern about install and set up.
I would recommend this to a friendRated 5 out of 5 stars
very good costumer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prior to appointment we received a phone call to inform us about his time of arrival. He was very courteous, knowledgeable and quick with the entire set up. Took his time to explain everything about the product and its installation. We were very much satisfied
I would recommend this to a friend