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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 637 Showing 12,721-12,740 of 27,392 reviews
  • Rated 5 out of 5 stars

    Excellent Install Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation went very smoothy. The installers were on time and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went great and fast! Installers were very professional and courteous. They explained everything needed and set up the appliance as requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge install

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great! Fridge and color panels turned out great. 1 panel came broke, but ordered and replaced. Pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guy carried that deep freezer in like a feather. Seit it up in like 2 minutes. So was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service took longer then expected to recieve the product, but I'm happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installation team was really good and I would reuse them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation. Installers were very respectful of old and new equipment. Installation was quick and all connections working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing costumer service for the team who installed our fridge. Professional, friendly, and efficient! I couldn’t have gotten better service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was installed by Best Buy. Installation crew was excellent. Did a great job and took great care not to damage the refrigerator or the house. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator installers were great, as all of Best Buy's installers are! Took out the old and put in the new...on time, quickly, and even clean up after the install. Thankyou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge installation service was perfect. They helped remove all the packaging trash and placed the fridge in the correct location. Friendly crew as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, amazing communication throughout entire process of gettinh a new fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some initial hiccups, Best Buy resolved to my satisfaction, issue was with delivery service they use. Well done. Judge by service and resolution, not the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended Installation Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure to use Best Buy for our major appliance purchases and especially their professional installation services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right on time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team arrived on time and completed the installation quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing about this new item is that it’s not just a new thing for me but it’s the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that did the installation qas great and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that hooked up my new refrigerator were incredibly kind, helpful, and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water line hook-up was not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we chose to not hook-up our ice maker, we did not need this , but was a part of the order. Returned any of the water line equipment for a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation team. Professional, knowledgeable and very helpful.

    I would recommend this to a friend