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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 640 Showing 12,781-12,800 of 27,392 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the delivery crew came to drop and install the refrigerator the space was just barely too small (centimeters on the top from above cabinet). They were able to install the refrigerator and give us enough room to be able to shave down the cabinet above it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the delivery guys arrived I was expecting for them to just do the delivery and simple set up, however the guys were so nice and offered to move my old refrigerator to the garage. They were very nice and very careful and professional. Thank you Best Buy !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator delivery and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was excellent and very professional. They arrived on time and we were up and running in no time. Very pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery had to be rescheduled a couple times but the store was good at calling and making new arrangements. The two deliverymen were prompt in their arrival and professional in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator installation is a very good thing for the water and ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tools

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tools are included in the kit, very handy and easy to use when installing the water hose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tools for refrigerator installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These items are used in the refrigeration installation of the refrigerator and hook up. Since they are part of a kit, you keep them for future use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be easier to schedule for delivery and when it got here the people were professional, got in the house, hooked up and the refrigerator was ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were friendly and did a great job! They talked me through the functionality of the refrigerator and made sure all my questions were answered. Really wonderful crew. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great, on time, and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered and set up no problems. Service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes buy it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge the space the fact it will make noise when left open this fridge is life to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and knowledgeable. My only issue is the doors don’t close like they should, I’m always having to close on a second attempt and the manual doesn’t state how to adjust them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install for my new fridge. Good quality material

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have BB install for you!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went smooth & amazing. No muss no fuss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and mindful of my property. Took care in delivery and was sure to keep me updated on arrival time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the same installers for alll of our appliances even though the appliances came in on different days. The installers are amazing and so helpful when I had questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Part of the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be prepared for the installation and turn off your water supply divert to this junction. Some technicians are not well verse with the water supply system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good explanation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed any issues and explained them well. Went over extra detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of room for a smaller size French door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel it is easy to operate all the front panel. Enjoy the larger ice maker and the front dispenser. My old refrigerator was so complicated. Even after owning it for 8 years , I still needed to get the handbook out for certain things

    I would recommend this to a friend