Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Third Time is The Charm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery crew showed up on time, they removed all of the plastic and tape that the refrigerator came in, they cleaned up all of the plastic wrap and hauled it away, and they were very pleasant to work with. This delivery was great.
I would recommend this to a friendRated 5 out of 5 stars
Samsung Refrigerator Delivery and Installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and installation guys were on time, clean in appearance, courteous, careful and knowledgeable. We felt they did a great job, but were done with the installation very expeditiously.
I would recommend this to a friendRated 3 out of 5 stars
Deliver no no
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team kept me advised of .y position in the delivery process but failed to notify me thati was next,or that they were present at my location. They almost left my location without ever notifyi
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service when installing my freezer. They did a great job.
I would recommend this to a friendRated 5 out of 5 stars
refrigerator review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent, they were on time, fast, clean, friendly and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Great delivery!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery staff was on time, quick, professional and courteous. They took great care in delivering the refrigerator and were cautious to not damage the premises.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was problem free. Very friendly guys that delivered and they were helpful with our questions etc.
I would recommend this to a friendRated 5 out of 5 stars
Water
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crew was knowledgeable about water install and did a great job.
I would recommend this to a friendRated 5 out of 5 stars
Quick and friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen that did the install were very professional. Seemed to know the product and it's features. Took care not to scuff walls or the fridge. They were very quick from the knock of the door to relocation of the other fridge to the final signature.
I would recommend this to a friendRated 5 out of 5 stars
No problems
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery staff was very competent, very friendly and very respectful of our home for the whole time. Arrived on time and cleaned up everything before leaving. Would definitely recommend to everyone
I would recommend this to a friendRated 5 out of 5 stars
Fridge install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman installing my fridge were very professional and polite!
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is very heavy. It took couple of hefty guys to get this into the house and into the kitchen where it was suppose to go. They got everything done very quickly and professionally.
I would recommend this to a friendRated 4 out of 5 stars
Water Line Hook Up To Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hooked up the water line to the fridge but the water was turned off as we were redoing our kitchen.
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Issues with scheduling installation, this is more of a corporate issue. All of the boots on the ground employees were great to work with. Highly educated on the products and willingness to help!
I would recommend this to a friendRated 4 out of 5 stars
They are OK
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They take their time to install the product, but i wish they could teach me a little bit about using the product.
I would recommend this to a friendRated 5 out of 5 stars
Freezer install in garage.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very professional and knew what they were doing. In and out very quickly.
I would recommend this to a friendRated 5 out of 5 stars
LG Frig
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After multiple changes in delivery date and confusion we finally have our LG frig and love it. The delivery and installation & haul away was exceptional and the Craft icemaker is a plus.
I would recommend this to a friendRated 3 out of 5 stars
Not necessary if you have the correct connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson said I needed the Stainless Steel water line. Not really... I had a copper line with the appropriately sized connection. I unscrewed from my old fridge and fit perfectly with the new fridge. So I made sure the delivery team gave me the stainless steel kit I paid for and I returned it to Best Buy . I recommend if you need one. Better than shopping the hardware store.
I would recommend this to a friendRated 5 out of 5 stars
Great Delivery Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was awesome! They were on time, kept us informed of their ETA. Once they arrived they were quick and clean.
I would recommend this to a friendRated 5 out of 5 stars
Aracely Rios
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Today’s tech that came to install the ice maker was awesome. I had 4 weeks of struggle trying to get this installed and today’s tech was awesome.
I would recommend this to a friend