Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Strong and durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with my purchase. We were able to assemble everything fast and easy.
I would recommend this to a friendRated 4 out of 5 stars
Very happy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Team was helpful and quick. Respectful of the household and contamination during Covid
I would recommend this to a friendRated 5 out of 5 stars
Easy install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys new exactly what to do and were in and out in under 30 min.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy technicians
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy delivery personnel were careful with the delivery and did great job in set up. They ensured the proper water connection worked well and explained operation of the water filling process
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They installed the fridge in mere minutes. Very friendly and professional.
I would recommend this to a friendRated 5 out of 5 stars
Great Delivery Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were kind and respectful with my tenant on delivery. They set everything up and took the old unit outside, as requested. They spoke with me when I called the client, upon their arrival, very nice delivery team.
I would recommend this to a friendRated 5 out of 5 stars
Samsung delivery/installation
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung delivery, connections were completed as specified via Best Buy and the contracted personnel were efficient and personable.
I would recommend this to a friendRated 5 out of 5 stars
Very professional and efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remove and replacement was very efficient and installer also provide some could tips based on location.
I would recommend this to a friendRated 5 out of 5 stars
Very happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional installers……they unboxed, installed and it was ready to use. They gave us tips on how long to let it run before loading and care of item.
I would recommend this to a friendRated 4 out of 5 stars
Samsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery went well, except for the dented door but Bestbuy made it right quickly.
I would recommend this to a friendRated 5 out of 5 stars
Excellent install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, polite, friendly, and quick even though they are obviously busy.
I would recommend this to a friendRated 4 out of 5 stars
Works well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I and my husband are enjoying the new refrigerator we purchased. The connections were done well and everything is going smoothly at this time.
I would recommend this to a friendRated 5 out of 5 stars
Great Job
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job removing the old refrigerator and installing the new one. They were careful not to damage the floors, cabinets etc. Totally satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Neat work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Neat work . I wish they had the ability to do basic plumbing work to change my water line valve ; but happy with the careful work that was done
I would recommend this to a friendRated 5 out of 5 stars
The install team is great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install team always does a good job, are always friendly, and they are super quick. Love having this option
I would recommend this to a friendRated 5 out of 5 stars
Delivery and install was great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent delivery. Very courteous and delivered carefully ! Would definitely choose delivery again
I would recommend this to a friendRated 5 out of 5 stars
Rondony75
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so happy with the service that true guys provide, they are so efficient ant taker with everything
I would recommend this to a friendRated 4 out of 5 stars
Well done!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a good job, quick and efficient, ready to use and gave a small review of how to use!
I would recommend this to a friendRated 4 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totaltech technicians were pleasant and knowledgeable
I would recommend this to a friendRated 4 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service at a reasonable price. I only wish they would have been able to split my water line, but they didn't offer that at all as part of the service.
I would recommend this to a friend