4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 651 Showing 13,001-13,020 of 27,392 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed it correctly. Said we had a good waterline already.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the installation is fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they installed my refrigerator and explained how to use etc. when moving the refrigerator hit the side a few times, overall it's fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bryant and John were very helpful in fridge setup

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryant and John were very helpful in setting up the fridge and went out of their way to get the equipment they needed. Thank you for also keeping me in the loop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    https://www.bestbuy.com/site/refrigerator-freezer-

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best decision we made after purchasing our refrigerator. We need someone to help us with installation. Excellent service to have with the purchase of major appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that delivered the refrigerator were very profesinal and very courteous and helpful, THANKS MUCH Terry A.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery plus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was quick and the delivery men were polite. We ask them not to hook up the refrigerator as we were not ready for that due to some remodeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As part of our new refrigerator purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this option when we bought our new refrigerator. Protection, more or less, for the install. I might add that our local BestBuy delivery/installer, Sam (and co-worker), was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New freezer installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick. The two young men were very nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this refrigerator.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great. It is very quiet and the freezer works really well. My food was frozen in a very short time. The led light is wonderful and the delivery guys did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frige install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice job installing my new refrigerator. Communicated well with me and cleaned up all mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation guys

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation Service was very good. The two guys who cam has very good knowledge on installing the new fridge as well as how to dismantle my existing fridge. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee that helped us was very nice unlike the manager of that department Norma who is very rude. Luckily this time it was someone else I should of got her name. Also the delivery guys were nice also.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Failed to hook up waterline

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on tome. They called before delivery. My cut off valve in the wall was a standard 3/8 inch compression connector. The water line did not mate with this and they did not have an adapter to mate with it. They Only had one type of adapter. So they left without installing the water line. I got the adapter at Home Depot and installed it myself. I was disappointed in there service. They seemed to be in a hurry and not interested in solving this problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    R. Lucas

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick. Professional. Fast. They also took the time to explain everything to my mother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up of my freezer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered my freezer where great. They got it in my apartment and set it up and they took all the packaging with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly delivery staff. Removed the old and hooked up the new quickly. Professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were great! Explained everything about my new refrigerator. Were very careful bringing it inside and getting it to its place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with BB and Geek Squad

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service from Best Buy’s help in selecting a new refrigerator to the expert installation of it. No problems then or since.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Tale of Two Installations

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original delivery men stated that they were unable to install the refrigerator due to the lack of a water connection. A follow -up crew were able to install the refrigerator with an existing connection which the original team was unable to find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In & Out In Under 10 Minutesn Total!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im and out of our house to install LG fridge in under 10mins! It took longer to sign for it afterward than the actual install! Arrived on time with no issues. VERY satisfied ...!

    I would recommend this to a friend